What You’ll Do:

The Senior Community Associate plays a key role in cultivating BRUNT’s online and offline community relationships - sourcing and engaging social media influencers and content creators, and acting as a brand ambassador at sponsored events.

Reporting to the Community Manager, you’ll thrive in a fast-moving environment, be a social media native user, be outgoing (a natural relationships builder) and demonstrate the ability to be organized.

How You’ll Do It:

Relationship Management

• Source and onboard social media influencers and content creators into BRUNT’s Influencer Program.
• Monitor and engage with social media DMs on a daily basis.
• Be a key face of the brand at BRUNT events - engaging social media influencers and content creators, interacting with customers, and working directly with brand partners and event staff.
• Act as the first escalated point of contact for influencers, and utilize good judgment in further escalation to management.

Events

• Support the end-to-end planning and execution of BRUNT events (i.e. scheduling, travel planning, run of show), including identifying and inviting local social media influencers and content creators.
• Attend as many as 20 BRUNT sponsored events throughout the year, including weekend travel.
• Work directly with customers at a weekly BRUNT event every Thursday from 4 - 7 PM, assisting in event coordination which includes but is not limited to: meal set-up, inventory management, assisting customers with purchases, event set-up and break-down, greeting guests/customers, etc.

Content

• Support the development of user-generated content through creator outreach, product seeding, and developing key messaging points.
• Contribute to BRUNT content for social channels and paid advertising - including on-camera when needed.
• Capture relevant event content, including video and still image photography, for use on social media.

Reporting

• Be accountable for tracking and reporting on program metrics as captured through post-purchase survey data.
• Contribute to event planning documentation and post-event reporting.
• Support tracking of user-generated content from social media influencers and content creators.

What You Need to Succeed:

• 3-5+ years of experience in a related field
• Strong interest and knowledge of social media platforms
• Excellent verbal communication skills, highly personable and excited to build relationships within the BRUNT community
• Highly organized with strong attention to detail
• Prior event planning experience preferred
• Able to work in office in North Reading, MA, at least 3x a week, including Thursdays
• Be available to deploy to weekend events nationwide at a regular cadence
• Able to learn quickly and thrive in a fast paced, high growth environment
• Proficient in Microsoft Office / Google applications preferred
• Exposure and/or experience in the trades preferred
• Due to frequent attendance at events to perform the duties of this position, that require attendees be 21 or older, applicants must meet this age requirement.
• Your job offer is conditional on a satisfactory Motor Vehicle Record (MVR) check, as driving a company vehicle is an essential job function. BRUNT will review your MVR based on all states listed in your application. An offer may be rescinded if you don't have a valid driver's license or your driving record doesn't meet company policy standards. The policy is available upon request.