Order Processor, DNA

Collectors Universe

Collectors Universe

Jersey City, NJ, USA
Posted on Saturday, January 20, 2024

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, photographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, Goldin, and the Long Beach Expo collectibles trade show.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

We're looking for an Order Processor to directly support the DNA Processing Team with a variety of different tasks. This position will be responsible for supporting authentication staff, managing the photo stream, obtaining and applying authentication results, data entry and potentially traveling throughout the country to attend trade shows and other authentication events.

You'll report to the DNA Operations Manager and work from our Jersey City office.

What You'll Do:

  • Sustain a high level of accuracy while processing submissions
  • Obtain and document authentication results via stream and in-person
  • Arrange retail and bulk orders to aid authenticators with the authentication process Organize and expedite submissions based on priority and service level
  • Work with processing and authentication team to locate and process late orders Attend local and national on-sites, shows and ITPs
  • Maintain high standards of performance and produces high quality work Demonstrate professional behavior both off-site as well as in the office.
  • Support the rest of the operations team with other duties and projects as assigned.

Who You Are:

  • Able to travel 10-15% of the time
  • Familiarity with the collectibles industry is a plus
  • Excellent communication skills. Able to communicate clearly and intelligently with other departments as well as others outside of the organization.
  • Able to work quickly and accurately while being very detail oriented
  • Ability to identify and resolve problems with limited supervision.
  • Open minded; ability to both give and receive honest feedback.
  • Willingness and ability to work well with others while balancing team and individual responsibilities.
  • Follows policies and procedures set forth by the company.
  • Displays willingness to make decisions correctly and appropriately upon each situation following company guidelines and using best judgment/common sense.
  • Ability to seek solutions through others' input and collaboration.
  • Ability to multi-task and manage time efficiently, while prioritizing work, adhering to due dates, and potential rush orders.
  • Conducts themselves professionally in the workplace and approaches others with respect.
  • Follows instructions and responds to management directions.
  • Adheres to mutually accepted deadlines and works well under pressure

Hourly Rate: The reasonable estimated hourly rate for this position is $18. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.

Reasons To Join Us:

  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
  • Vacation: All full-time employees are eligible for paid vacation
  • Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
  • Employee Discounts: Employees receive discounts on select grading services for approved submissions
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Collectors may use e-verify to validate your ability to work legally in the United States.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you are based in California, you can read information for California residents by viewing the following link: https://www.collectorsuniverse.com/ccpa

Explore other available openings at collectors.com/careers.