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Collections Clerk

Collectors Universe

Collectors Universe

Santa Ana, CA, USA
Posted on Saturday, January 27, 2024

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, Goldin, and the Long Beach Expo collectibles trade show.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

We’re looking for a Collections Clerk to join our Accounting team. The position involves applying customer payments to customer orders in a high volume, fast-paced environment. Critical skills include familiarity with accounts receivable processes, troubleshooting skills, and interfacing with operating (non-financial) departments.

This role reports to the Accounts Receivable Manager and will work in our Santa Ana, CA office.

What You’ll Do:

  • Accurate and timely application of customer payments.
  • Contact customers regarding overdue accounts and determine reasons for non-payment
  • Preparing daily bank deposits by use of a scanner and subsequently posting to the appropriate customer order.
  • Processing customer credit card payments in accordance with company policy.
  • Payment reconciliation to ensure proper application.
  • File Maintenance to include scanning of documents to electronic files.
  • Troubleshooting problem orders and accounting holds.
  • Create, maintain/track, and close show order projects.
  • Securing customer short payments by contacting the customer via email and phone.
  • Occasional travel required.

Who You Are:

  • 2+ years of collections, cash application, accounts receivable or related experience in a fast paced, high-volume environment.
  • Detail-oriented with the ability to multitask & work independently
  • Organized, solution-oriented, with excellent time management skills.
  • A proven team player with strong communication and interpersonal skills.
  • Intermediate to advanced computer skills to include MS Excel & Outlook.
  • Positive Attitude
  • Accounting Certificate or Associate Degree preferred.
  • Bilingual in English/Spanish is a plus.

Hourly Range:

The hourly range for this position is $22-$26. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.

Reasons To Join Us:

  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
  • Vacation: All full-time employees are eligible for paid vacation
  • Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
  • Employee Discounts: Employees receive discounts on select grading services for approved submissions
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Candidates must be authorized to work in the United States.

Collectors may use e-verify to validate your ability to work legally in the United States.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you are based in California, you can read information for California residents by viewing the following link: https://www.collectorsuniverse.com/ccpa

Explore other available openings at collectors.com/careers.