Global Senior AR Credit & Collections Analyst



United States · Remote
Posted on Wednesday, June 5, 2024

At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts and domain experts to work together to build AI into their daily operations, from advanced analytics to Generative AI.

What you'll do:

  • Work closely with the Head of Billing and Collections to meet target requirements, improve departmental efficiency, and make suggestions for inter-departmental improvements.
  • Research and analyze customer accounts prior to making customer contact for past due balance
  • Communicate with customers via phone or email regarding outstanding invoices and maintain detailed collection notes
  • Successfully resolve difficult or complex collections challenges by utilizing technical knowledge of collections, critical thinking and, procedural guidelines
  • Collaborate closely with Finance, Sales and our customers to resolve billing and collection issues
  • Help with forecasting accurate collection estimates for the month or quarter to the Finance team for use in company forecasts.
  • Assist with month-end, quarter-end and year-end closing duties as needed
  • Backup for cash applications and invoicing duties

Requirements and Qualifications:

  • 5 years in Collections experience, preferably in SaaS/Technology
  • Fluency in Spanish is preferred
  • Experience working with global customers
  • Bachelor's Degree in Accounting/Finance preferred
  • Knowledge of generally accepted accounting principles
  • Excellent written and verbal skills
  • Proficient in NetSuite ERP system and Salesforce
  • Proficient in Microsoft Office Word, Excel and Google Suite tools
  • Able to adapt & work in a fast-paced environment with strict deadlines
  • Experience with international laws and regulations concerning credit and collections is a plus
Compensation and Benefits

The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Dataiku's incentive compensation program.

Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits. Dataiku reserves the right to amend or modify employee perks and benefits at any time.

US only national base pay ranges
$80,000$90,000 USD
What are you waiting for!
At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you’d like to learn even more about working here, you can visit our Dataiku LinkedIn page.
Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: reasonable-accommodations@dataiku.com