About Equip

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.

Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.

About the role

The Enablement Coordinator will play a key role in enabling the outreach team to achieve their goals, and grow the Equip patient population. This role will support the Patient Acquisition and Payor team by maintaining customer relationship management resources, primary research and calculating key performance metrics for outreach campaigns. Core daily responsibilities will include maintaining data dashboards, auditing and scrubbing data, uploading lead lists and running analyses using tools like Mode Analytics and Salesforce.

Responsibilities

• Support weekly team data needs including maintaining data across CRMs, scrubbing and uploading new leads, and assisting with other data related tasks.

• Assist in executing direct mail campaigns and pulling recipient lists for outreach, drafting reports in Salesforce and other CRMs.

• Support the Patient Acquisition team by monitoring meeting and referral data and measuring outreach performance.

• Collaborate with other members of the Patient Acquisition team to audit data at the end of each quarter and assist with quarterly performance reporting.

• Maintain CRM data hygiene.

• Collaborate on routine data auditing.

• Support operational responsibilities and administrative tasks.

• Perform other duties as assigned.

Qualifications

• Bachelor's degree (or equivalent) from an accredited university.

• 0–2 years of relevant professional experience, or equivalent through internships, academic projects, or volunteer work.

• Attention to detail is critical; Natural desire and tendency to keep data resources organized and standardized.

• Experience with Excel/Sheets required; Must be comfortable using tools like VLOOKUP/XLOOKUP/INDEX/MATCH, building graphs from datasets, cleaning and de-duplicating data.

• Experience with Salesforce preferred, such as creating records, pulling reports from scratch, and navigating dashboards.

• Analytical mindset; comfort in being presented a raw dataset, cleaning it and creating tables and graphs.

• Ability to learn and navigate new programs quickly; other programs that will be utilized in this role include custom EMR/EHRs, data analytics software, Google Suite and Slack.

Time Off:

• Flex PTO (3-5 wks/year recommended) + 11 paid company holidays.

• Generous parental leave.

Core Benefits:

• Competitive Medical, Dental, and Vision plans with generous employer contributions for both individuals and families.

• Company-paid Short-Term Disability, Long-Term Disability, Life and AD&D insurance.

• Company-paid partnership with Maven Clinic to provide comprehensive reproductive and family care resources.

• Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more!

• 401(k) retirement plan.

Physical Demands

Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.

At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.

As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law.

Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at accommodations@equip.health.

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