Technical Writer, London
Fireblocks
Founded in 2018 and already valued at over $8 billion, Fireblocks is a SaaS platform that helps companies to create innovative products on the blockchain and manage day-to-day crypto operations. Fireblocks is trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more, to securely scale digital asset operations through the Fireblocks Network and MPC-based wallet infrastructure. We have offices in New York, London, Tel Aviv, and Singapore, and we are continuing to expand our teams to reach new customers globally.
We are seeking a skilled Technical Documentation Engineer to join our DevRel team and drive the creation, enhancement, and maintenance of developer-oriented technical documentation for Fireblocks API.
This role is pivotal in ensuring an exceptional Developer Experience by providing clear, comprehensive, and engaging documentation to assist developers in integrating and utilizing our platform effectively.
Responsibilities:
Develop Comprehensive Documentation - Write and maintain technical documentation based on design specifications, ensuring accuracy, clarity, and completeness.
This includes API reference guides, SDKs documentation and integration guides.
Create New Guides and Resources - Research, plan, and create new guides, tutorials, and resources to address emerging developer needs and support new features and functionalities.Enhance Developer Experience - Proactively identify areas for improvement and implement solutions to enhance the overall Developer Experience through documentation and guides.
Maintain Consistency and Quality - Establish and adhere to documentation standards, style guidelines, and best practices. Maintain a high standard of quality and consistency across all documentation assets, ensuring accuracy, relevance, and accessibility.
Requirements:
- Proven experience in developer-focused technical writing.
- Proven experience in REST API documentation.
- Proficiency in tools and platforms commonly used for documentation, such as Markdown, Git, and documentation generators (e.g., Swagger/OAS).
- Basic knowledge of scripting languages such as JavaScript/TypeScript, Python.
- Excellent interpersonal, verbal, and written communication skill (English - mother tongue level)
- Ability to work independently with minimal supervision and thrive in a fast-paced, collaborative environment.
- Bonus: Previous experience with blockchain and web3 technologies.
Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.