Customer Service

New York, NY, USA

Flex is a financial technology company that helps renters take control of one of their biggest monthly expenses: rent. Through the Flex app, qualified renters can split their rent into two smaller payments, helping align what they owe with when they actually get paid. You pay part of your rent upfront, and Flex covers the rest so your property is paid on time. Later in the month, you make your second payment to repay Flex for the portion the company covered. This flexible model can smooth out cash flow, reduce stress around the first of the month, and help renters avoid late fees, overdrafts, or emergency high-interest credit.

Beyond flexible payments, Flex is designed to support long-term financial health. Eligible members can opt in to Rent Reporting, allowing their on-time rent payments to be reported to a major credit bureau and potentially help them build credit history over time. A built-in wallet experience, Flex Funds, makes it easy for renters to set money aside whenever they have it and apply those funds directly toward upcoming rent payments. Members can adjust schedules, track activity, and manage their account entirely from a modern mobile experience with clear visibility into what’s due, what’s scheduled, and what’s already been paid.

For property owners and managers, Flex is a turnkey way to improve collections and provide a meaningful resident benefit. Properties receive full rent on time, every month, while giving residents more breathing room in their personal finances and day-to-day budgeting. Flex can work with integrated properties that connect directly to their rent portals as well as communities that prefer a simpler, non-integrated setup. With simple onboarding, integrations with leading property management systems, dedicated support, and national coverage across a wide range of property types, Flex aims to create a win-win experience for both renters and properties, bringing more predictability, stability, and peace of mind to the rental experience.

Union Square, New York, NY, USA

Flex

IT Support Specialist(Temp)

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