Junior Communications Manager (Australia)



Marketing & Communications
Sydney, NSW, Australia
Posted on Friday, April 12, 2024

Want to help us, help others? We’re hiring!

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! The platform is live in 20 countries around the world and the GoFundMe team in Australia is looking for a Jr Communications Manager to join the team in Sydney (or remotely in Australia, for the right candidate) to help build and execute the local communications and earned media strategy.

The central goal of this role will be to help amplify more voices and tell more stories of the fundraisers behind our platform and, importantly, the help they’re delivering on the ground in Australian and international communities.

As a member of a small team, we are looking for a strong team member with a growth mindset, who is used to working in a fast-paced environment and thrives off always striving to be better, improving the team’s efficiencies and capabilities.

The Job…

  • Be hungry for results with a finger on the pulse of constantly evolving platform activity
  • Find, connect and engage with GoFundMe fundraisers in real-time, and amplify their stories through traditional and non-traditional media
  • Work closely with corporate affairs leads to identify and elevate crowdfunding trend data to key Australian media outlets
  • Own the social media and content strategy across owned channels
  • Own the communications team metrics and reporting, advising on ways to drive efficiencies to reach targets
  • Work closely with global colleagues to better understand how the Australian and International teams can better collaborate to work towards mutually beneficial goals
  • Be across breaking issues and potential for local campaigns by monitoring live news feeds, social platforms, and digital sources to assemble and distribute the most engaging GoFundMe campaigns
  • Build and maintain strong relationships with reporters to generate positive news
  • Respond to reporter inquiries on an ongoing basis


  • BA/BS or equivalent experience
  • 5+ years experience in a role where the above skills were applied
  • Are a self-starter and take extreme ownership of your professional responsibilities
  • Have a growth mindset; enjoy seeking new and efficient ways to reach goals
  • Write and communicate clearly
  • Demonstrated creativity in driving communications and maximising media opportunities
  • Ideal but not essential: experience in building digital audience and social media strategy

Why you’ll love it here...

  • Market competitive pay
  • Pension plan with company matching
  • Hybrid workplace with fully remote flexibility for many roles
  • Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
  • A variety of mental and wellness programs to support employees
  • Generous paid parental leave and family planning stipend
  • Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
  • Learning & development and recognition programs
  • Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
  • Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
  • Employee resource groups
  • Your work has a real purpose and will help change lives on a global scale.
  • You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
  • We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose
  • We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.