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Instructional Designer

Kareo

Kareo

Design
Heredia Province, Heredia, Costa Rica
Posted on Feb 7, 2026

Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.

About the Role

The Instructional Designer will develop engaging and effective learning materials and programs that simplify the complex and empower all end users while advancing skills and driving success outcomes using a variety of multi-media channels.

Your Area of Focus

  • Create engaging learning activities and compelling course content (audio, video, simulations, role-plays, games, etc.) to be delivered via e-learning and/or Instructor-Led methods while using adult learning methodologies and instructional design best practices.
  • Conduct thorough needs analysis, define learning objectives and partner with subject matter experts to develop materials for targeted audiences.
  • Work closely with strong subject matter experts to perform gap analysis and identify the target audience's training/learning needs and what success looks like for the end user and organization.
  • Use traditional presentation tools through Google Suite (sheets, docs, slides) as well as e-Learning authoring tools such as Articulate Rise, Adobe Suite, Camtasia, Artlist and Animaker to create interactive and engaging learning courses and activities.
  • Create complete programs from ideation to implementation in a timely manner under strict deadlines.
  • Daily activities include performing gap analysis, gathering insights/data from cross-functional stakeholders, developing audio scripts, recording audio, recording screen capture, packing video content, developing exercises/activities, creating assessments, gathering feedback/evaluations, and running reports.

Your Professional Qualifications

  • Bachelor’s/ Master’s degree and/or 3 - 5 plus years of Instructional Design and curriculum development.
  • Experience creating and managing courses within the Learning Management System (LMS).
  • Knowledge of adult learning theories, methodologies and techniques.
  • Expert in using e-Learning authoring tools such as Articulate Rise 360, Adobe Suite, Camtasia, Animaker, Murf.
  • Strong verbal and written communication skills. Must be able to take abstract concepts and articulate how the concept applies to the learners specific roles and responsibilities.
  • Ability to analyze metrics and prepare reports on project and program efficiencies and/or deficiencies and identify areas of improvement.
  • A self-starter who takes initiative and thrives in a rapidly changing, fast-growing environment.
  • Flexible, reliable, passionate team player that can work well independently.

(For Recruiter use only) #LI-AH1 #LI-Hybrid

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra.

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our Values

Start with the Customer

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are diverse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits

United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

Costa Rica: To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

Compliance & Privacy Disclosures

NOTE: Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/

If you would like to report a fraudulent Tebra job posting, please contact us at talentacquisition@tebra.com and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.

As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.