ABOUT KHAITE

KHAITE is a way of looking at the world. Shaped by formative encounters, cultural touchstones, and secret desires, this point of view comes to life through womenswear and accessories that find confidence in contrast. Each piece proposes a fresh balance of opposing elements- masculine and feminine, strength and softness, structure and fluidity- while embodying a signature sensuality and ease.

Founded in 2016 by creative director Catherine Holstein and based in New York, KHAITE evolves with each season, building upon a foundation of robust yet polished items distinguished by exceptional materials, exquisite craftsmanship, and subtle yet striking details.

ABOUT THE OPPORTUNITY

We are looking for a Client Experience & CRM Intern to join the KHAITE team for this Spring Semester. This role will report to the Senior Director, Private Client and will be based out of the NYC HQ offices. This role will support the use and optimization of Tulip and Lexer, KHAITE’s clienteling and CRM platforms, ensuring client information is accurate, accessible, and leveraged for personalized experiences. This internship is unpaid and for college credit only.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Support the Private Client team with day-to-day tasks related to client outreach, appointments, and events
• Assist with CRM data entry, client profile updates, and reporting to ensure accuracy and consistency across Tulip, Lexer, and other systems
• Partner with Retail & Private Client teams to help track and analyze client activity and sales performance
• Support the Senior Director, Private Client in maintaining and optimizing Tulip and Lexer for clienteling initiatives, including segmenting client lists, generating reports, and monitoring platform usage
• Contribute to the creation of personalized client communications
• Support execution of Private Client and Retail events and activations, including invitation lists, RSVPs, and logistics
• Conduct market and competitive research related to client experience best practices in the luxury space
• Provide general administrative and operational support to the Private Client team

SKILLS & REQUIREMENTS

Interpersonal Skills:

• Strong organizational skills and ability to multitask in a fast-paced environment
• Passion for luxury fashion, client relations, and CRM tools
• Keen interest for fashion and eagerness to immerse themselves in the industry

Education/Experience:

• Currently enrolled for a Bachelor’s Degree; preferably in Marketing, Fashion, Communications, or a related field
• Proficiency in MS Office Applications, including Outlook, Excel, and PowerPoint as well as the Google Suite
• Excellent written and verbal communication skills
• Prior experience with Tulip or Lexer is a plus

Please note: This job description does not list all the duties of the job. Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time.

OUR VALUES

• Creativity ~ We are always imagining, never imitating.
• Integrity ~ We do the right thing.
• Kindness ~ We value people and their ideas, so we act and speak with compassion.
• Agility ~ We move with intention, flexibility, and speed to stay ahead.
• Tenacity ~ We are insatiable. Our drive is relentless.

WE OFFER

KHAITE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. KHAITE recruits and recognizes all types of talent and singularities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.