Lead and manage a team of Operations Managers and Supervisors across multiple locations within the region
Develop and execute operational strategies that align with company goals and standards, while driving continuous improvement
Conduct monthly General Management meeting to update, coach and train of new processes and procedures
Accountable for all store repairs, cleanliness, and upkeep
Assist with issues POS / Printers / ADT alarm / Health Inspection / Speed tab (App)/Jolt
Monitor and analyze key performance indicators (KPIs) to assess the efficiency, productivity, and quality of operations
Collaborate with cross-functional teams to implement process enhancements, streamline workflows, and ensure optimal resource allocation
Ensure consistent adherence to company policies, procedures, and operational guidelines across all locations
Foster a culture of teamwork, accountability, and performance excellence within the regional operations team
Monitor inventory levels and ensure accurate stock management across locations.
Identify opportunities for cost reduction and revenue growth within the region
Address operational challenges and implement solutions in a timely and effective manner
Provide regular reports to senior management on regional performance, challenges, and opportunities
Assess for Core 5
Conduct weekly onsite visits 3-4 times a week

Requirements

Bachelor’s Degree and/or applied equivalent.
A minimum of 3 to 5 of experience in the Hospitality and/or Coffee/Tea Operations preferred
Excellent Presentation skills; Computer skills; Written and Verbal communication skills
Proven ability to work various projects simultaneously and prioritize the
most critical, wide degree of creativity and flexibility
Travel up to 75 %

Salary Description

starting at $90,000