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Director, Quality Assurance

Legion Technologies

Legion Technologies

Quality Assurance
Bengaluru, Karnataka, India
Posted on Tuesday, November 14, 2023

Director, Quality Assurance

Remote, Bangalore, India

JOB OVERVIEW

Are you passionate about building enterprise cloud solutions? Do you have a drive for test automation? As a Director, Quality Assurance at Legion, you will play a pivotal role in shaping defining, and driving the standards, practices, and processes for Legion’s cloud-based WFM application. You will lead a team of dedicated QA professionals and collaborate closely with cross-functional teams to maintain a relentless focus on delivering secure, scalable, and reliable cloud solutions. You will be a key stakeholder in everything from test infrastructure tooling, automation, build and deployment pipelines, and test results reporting.

RESPONSIBILITIES AND DUTIES

  • Develop, communicate, and execute a comprehensive quality strategy for Legion’s cloud software products, aligning it with the engineering’s goals and objectives.
  • Oversee the implementation of automation testing and continuous integration processes to accelerate release cycles while maintaining product quality. Champion the use of industry best practices and tools for efficient QA.
  • Lead and mentor a team of QA engineers, fostering a culture of excellence and continuous improvement. Provide guidance, set expectations, and ensure the team has the necessary resources to succeed.
  • Design and implement QA processes, including test planning, test case development, and test execution, specifically tailored for cloud software. Ensure the testing process encompasses scalability, performance, security, and data integrity aspects.
  • Define and track key performance indicators (KPIs) and quality metrics to provide visibility into product quality. Use data-driven insights to continuously improve the QA process.
  • Collaborate closely with development, product management, and operations teams to embed quality throughout the software development lifecycle. Proactively address quality issues and drive solutions.
  • Work with the release management team to plan and execute product releases, ensuring thorough testing and validation of cloud software before deployment.
  • Identify, prioritize, and resolve quality-related issues and defects. Conduct root cause analysis and implement corrective and preventive actions to prevent future occurrences.
  • Ensure cloud software adheres to industry-leading security standards and compliance requirements, such as ISO 27001, GDPR, NIST and any relevant regulations. Develop and execute security testing protocols.

REQUIRED SKILLS AND QUALIFICATIONS

  • 8 to 12 years of experience with cloud software testing, including scalability, performance, and security testing.
  • 8+ years managing a QA leadership role, managing a globally distributed organization.
  • 5+ years experience with one or more test tools and automation such as Testrail, Sonarqube, Selenium, code analysis and DAST.
  • Strong knowledge of industry-standard compliance and security standards for cloud-based applications.
  • Demonstrated leadership and team-building skills with a passion for fostering a collaborative and innovative QA culture.
  • Demonstrated problem-solving, analytical, and communication skills.
  • Bachelors or Masters degree in Computer Science/Engineering or related field

PREFERRED QUALIFICATIONS AND SKILLS

  • 3+ years of Agile w/ Scrum project management experience
  • Experience with HCM, WFM, Payroll solutions
  • Experience with QA vendor management

ABOUT LEGION

Legion is on a mission to turn hourly jobs into good jobs, and we’re looking for best-in-class talent to drive this mission.Legion is a fully remote, mission-driven company focused on turning hourly jobs into good jobs. It’s a collaborative, entrepreneurial, and fast-paced culture. You’ll have the opportunity to learn, interact directly with seasoned product executives, grow your skills, and enhance your career while helping solve important problems and achieve Legion’s mission. Our industry-leading, intelligent automation is powered by Legion’s Workforce Management (WFM) platform, which maximizes labor efficiency and employee engagement simultaneously. In a recent Forrester Total Economic Impact study, Legion WFM was proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion has been recognized for its innovative, modern approach to transforming workforce management – Inc. 5000 fastest-growing private companies in America, Forbes’ Next Billion Dollar Startups, JMP Securities’ Hot 100 List of the Best Privately Held Software Companies, recognized for its industry-leading AI technology by with back to back AI Breakthrough and Artificial Intelligence awards, and named a Gartner Cool Vendor. Legion is backed by Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees.The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options.Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud, designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data. Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position.

Benefits include, but are not limited to:

  • Medical Benefits
  • Paid Time Off and Paid Holidays
  • Parental Leave
  • Equity
  • Monthly Wellness Reimbursement
  • Monthly Lunch on Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.

How We Determine What We Pay

As a fully remote employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.

Job Applicant Privacy Policy

This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.

This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.

  1. Types of Personal Information We Handle

    We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:

    • Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
    • Professional or employment-related information, including:
      • Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
      • Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
    • Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
    • Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
    • Other information such as any information you voluntarily choose to provide in connection with your job application.
  2. How We Use Personal Information

    We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.

  3. With Whom We Share Personal Information

    We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):

    • Internally: to other Legion personnel involved in the recruiting and hiring process.
    • Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
    • Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
    • Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
    • Business Transaction Purposes: in connection with the sale, purchase, or merger.