Director, Agentic AI Solutions & Architecture
Legion Technologies
Director, Agentic AI Solutions & Architecture
Remote - US
Reporting to Office of the CEO
Legion is expanding its AI capabilities to support advanced, intelligent workflows across workforce operations. We are hiring a Director, Agentic AI Solutions & Architecture to help shape how these capabilities are positioned, designed, and delivered in enterprise environments.
- Strategic Leadership: This senior position, situated within the Office of the CEO, will define the strategic direction for Legion's advanced, intelligent workflows across enterprise workforce operations.
- Interdisciplinary Focus: The role integrates expertise in AI architecture, cross-functional collaboration with Product and Engineering, and customer-facing solution design.
- Scope and Trajectory: The Director will operate as a "player–coach," executing hands-on work initially and subsequently leading the expansion of the AI Solutions function into broader leadership responsibilities.
Key Responsibilities
- AI Solutions Architecture: Design and communicate comprehensive, end-to-end AI-enabled solutions that align with Legion’s platform capabilities and translate complex customer business requirements into scalable, agent-based architectures.
- Technical Consulting and Governance: Support intricate solution design involving critical factors such as data integration, security protocols, and governance frameworks.
- Generative AI & Agentic Systems Expertise: Apply practical, deep knowledge of generative AI, Large Language Models (LLMs), and agent-based systems to deliver value in enterprise use cases, including the definition of agent workflows, tool utilization, and human-in-the-loop patterns.
- Field Engagement: Serve as the technical and solution-oriented Subject Matter Expert (SME) in customer-facing discussions, providing solution framing and technical validation to support Sales and Go-To-Market (GTM) teams on high-value AI opportunities.
- Organizational Enablement: Develop and maintain reusable solution artifacts, reference architectures, and standardized best practices to ensure consistency in the explanation, demonstration, and deployment of AI capabilities.
Required Experience and Qualifications
- Professional Background: A minimum of 10 years of experience in enterprise software, with demonstrable tenure in roles such as Solutions Architect, Technical Pre-Sales, Platform/Systems Architecture, or AI-focused customer-facing positions.
- Enterprise Engagement: Proven history of successful direct engagement with large enterprise clientele.
- Generative AI Proficiency (Mandatory): Candidates must possess hands-on experience in several of the following areas:
- Designing and building applications utilizing Large Language Models (LLMs) (e.g., OpenAI, Anthropic, Google, open-source models).
- Developing agent-based systems, including tool/function calling, multi-step reasoning, and human-in-the-loop integration.
- Practical expertise in prompt design, rigorous evaluation, and iteration processes.
- Strong understanding of enterprise AI system considerations, including latency, cost optimization, reliability, security, data governance, and observability.
- Technical Acumen: Strong command of API-driven and cloud-native architectures, with the ability to integrate AI systems seamlessly with existing enterprise platforms and data sources.
Preferred Qualifications
- Prior experience with leading agent frameworks, orchestration layers, or dedicated AI platforms.
- Experience in building or supporting commercially available AI-powered enterprise products.
- Familiarity with regulated or highly security-conscious enterprise environments.
- Exposure to the domain of workforce operations, operations platforms, or vertical SaaS.
- A career trajectory that successfully bridges technical depth with customer-facing execution.
Personal Attributes
- Adaptability: Possesses a high degree of comfort operating effectively in ambiguous and rapidly evolving problem spaces.
- Communication: Demonstrates strong executive presence and the ability to articulate complex technical concepts into clear, practical business outcomes.
- Collaboration: Exhibits a highly collaborative mindset, fostering strong partnerships across Product, Engineering, and Sales teams.
COMPENSATION & BENEFITS
Salary Range: Base Salary Range $180,000 - $210,000 + Bonus (if applicable) + Stock Equity
At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.
Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position.
Benefits include, but are not limited to:
- $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
- 401k plan
- Discretionary Paid Time Off and Paid Holidays
- Parental Leave
- Equity
- Monthly Wellness Reimbursement
- Monthly Lunch on Legion
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute sig
nificantly to our mission.Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and has proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
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Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
- Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
- Professional or employment-related information, including:
- Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
- Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
- Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
- Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
- Other information such as any information you voluntarily choose to provide in connection with your job application.
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How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
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With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
- Internally: to other Legion personnel involved in the recruiting and hiring process.
- Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
- Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
- Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
- Business Transaction Purposes: in connection with the sale, purchase, or merger.
- How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.