Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 — Levain Bakery.

One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6-ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for “the cookie.”

From the start, Pam, Connie, and the team baked everything fresh on-site each day, donating the day’s leftovers to charity — and we still do, nearly 30 years later. Today, Levain has bakeries across the country (with more to come!), plus ecommerce gift boxes to treat cookie lovers in every state.

Our Vision: To give rise to lifelong memories

Our Mission: To bring together people who treat their work and the craft of baking and all who come to visit with great care.

Every day, we strive to embody our company’s five core values:

• Welcome All- We are all in it together
• Work Hard and Be Kind- We pull our weight, we do our best, and take care of each other
• Lead with Heart- We operate with empathy and integrity
• Rise Up- We take initiative to make things better
• Savor It- We are present and find the fun!

THE ROLE: PORTER

Porters ensure Levain Bakeries are clean and food preparation areas are sanitized and up to the highest health code standards. Porters support the overall operations by maintaining a clean and safe environment for both customers and staff. The ideal Porter candidate will take pride in behind-the-scenes work and will be motivated to support team success through maintaining a clean and safe workplace.

What We’re Looking For

• Strong attention to detail and high standards for cleaning, maintaining cleanliness in all areas
• Self-motivated and take pride in cleanliness and maintenance
• Strong communication & interpersonal skills; team-oriented with a positive attitude
• Maintain a high level of professionalism and care: be adaptable, flexible, and patient
• Must be reliable, responsible, and punctual
• Be open to feedback and committed to continuous improvement
• Embody and promote the values and standards of Levain Bakery

Job Responsibilities:

Team Collaboration:

• Lead with curiosity and compassion by showing care for your co-workers and build meaningful connections that broaden your perspective
• Display a strong sense of teamwork: Work collaboratively with team members to ensure cleanliness in the store
• Facilitate open, clear, and timely communication with your team members and management

Store Maintenance

• Maintain cleanliness in all areas of the store, including customer areas, restrooms, and workspaces, throughout the shift
• Sweep floors and sidewalk, mop, and dust areas where needed
• Communicate any maintenance issues to leaders and management
• Wash, sanitize, restock dishes, trays, baking tools, and other supplies
• Follow health and safety guidelines to ensure a safe environment for customers and staff: Ensure all surfaces, floors, and equipment are clean and sanitized
• Assist with the setup and breakdown of bakery displays and equipment
• Clean, sanitize, and maintain anti-fatigue floor mats
• Empty trash in bathrooms, workstations, and customer-facing areas throughout the day

Inventory Management

• Assist in restocking and organizing inventory and adhere to guidelines given by Shift Leader or management
• Assist with receiving and organizing deliveries, ensuring proper storage of dry and refrigerated goods
• Support the team in daily operations, including light food preparation and packaging as needed

Requirements

• Previous custodian or porter experience in F&B or retail is preferred
• Open availability: ability to work mornings, nights, weekends, and holidays
• Ability to lift/push up to 50 pounds, including overhead
• Stand/walk for an 8-hour shift (excluding a ½ hour break); some locations require walking up and down stairs

Compensation & Benefits

• $18-20.25/hour
• Health, Vision, Dental Insurance
• Employer-funded Healthcare Reimbursement Account
• Additional supplemental benefits: Commuter Benefits, Employee Assistance Program, Bike-Share Reimbursement
• 14 Weeks Fully Paid Parental Leave
• One Week of Paid Time Off
• 401K with 3.5% Company Match

We are committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued and empowered to contribute their unique perspectives.