Ecommerce Order Processors work behind the scenes to prepare and ship cookie boxes, party
favors, and corporate gifts. People all over the country want their Levain, and this is the team
that takes the lead in spreading the love! The Ecommerce Order Processor plays a vital role in
ensuring our customers receive the best possible experience by supervising online orders,
responding to customer inquiries, coordinating corporate event inquiries, and leading
fulfillment efforts.

What We’re Looking For

• People-forward attitude with exceptional customer service skills; Be proactive in
assisting customers with a genuine passion for hospitality
• Strong communication & interpersonal skills; team-oriented with a positive attitude
• Maintain a high level of professionalism and care: be adaptable, flexible, and patient
• Must be reliable, responsible, and punctual
• Be open to feedback and committed to continuous improvement
• Ability to remain calm under pressure in a fast-paced environment when
troubleshooting issues: be consistent, patient, and even keeled
• Strong attention to detail in customer interactions and product knowledge

Team Collaboration:

• Lead with curiosity and compassion by showing care for your co-workers and build meaningful connections that broaden your perspective

• Display a strong sense of teamwork: Work collaboratively with team members to ensure smooth customer communication

• Communicate effectively with team members and management

• Participate in team meetings and contribute to a positive work environment Communication

• Facilitate open, clear, and effective verbal and written communication with team members, customers, and management

• Display active listening: Listen and respond to customers, team members, and management in an effective manner