Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 — Levain Bakery.

One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6-ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for “the cookie.”

From the start, Pam, Connie, and the team baked everything fresh on-site each day, donating the day’s leftovers to charity — and we still do, nearly 30 years later. Today, Levain has bakeries across the country (with more to come!), plus ecommerce gift boxes to treat cookie lovers in every state.

Our Vision: To give rise to lifelong memories

Our Mission: To bring together people who treat their work and the craft of baking and all who come to visit with great care.

Every day, we strive to embody our company’s five core values:

• Welcome All- We are all in it together
• Work Hard and Be Kind- We pull our weight, we do our best, and take care of each other
• Lead with Heart- We operate with empathy and integrity
• Rise Up- We take initiative to make things better
• Savor It- We are present and find the fun!

THE ROLE: FACILITIES TEAM LEADER

Facilities Team Leaders ensure Levain Bakeries are clean and food preparation areas are sanitized and up to the highest health code standards. Facilities Team Leaders work closely with management to perform routine preventive maintenance and ensure tools and equipment are well-maintained for daily operations. The ideal Facilities Team Leader candidate will take pride in behind-the-scenes work and will be motivated to support team success through maintaining operational excellence.

What We’re Looking For

• Strong attention to detail and high standards for cleaning, maintaining cleanliness in all areas
• Self-motivated with the ability to work independently with a high level of integrity
• Strong communication and interpersonal skills; team-oriented with a positive attitude
• Maintain a high level of professionalism and care: be adaptable, flexible, and patient
• Must be reliable, responsible, and punctual
• Ability to remain calm under pressure in a fast-paced environment when troubleshooting issues: be consistent, patient, and even keeled
• Embody and promote the values and standards of Levain Bakery

Job Responsibilities:

Leadership & Team Collaboration

• Lead with curiosity and compassion by showing care for your co-workers and build meaningful connections that broaden your perspective
• Display a strong sense of teamwork: Work collaboratively with team members to ensure cleanliness in the store?
• Facilitate open, clear, and timely communication with your team members and management
• Act as a point of contact for porter-related questions and help ensure team-wide standards are upheld
• Support training and onboarding of new porters by modeling best practices and guiding on day-to-day responsibilities

Store Maintenance

• Maintain cleanliness in all areas of the bakery, including customer areas, restrooms, and workspaces
• Communicate any maintenance issues to the Facilities Managers in a timely manner
• Perform routine preventive maintenance and support the upkeep of tools and equipment to ensure smooth daily operations
• Conduct light carpentry and repair work including painting, caulking, and patching holes — ensuring all tasks are completed neatly and efficiently

Deep Cleaning & Equipment Care

• Perform scheduled deep cleaning of kitchen hoods, ovens, ice machines, faucets, and other equipment
• Clean ceilings, vents, and light fixtures as needed to maintain a high standard of cleanliness and safety
• Ensure all cleaning is completed according to health and safety guidelines

Requirements

• Minimum 1-2 years of professional custodial or porter experience required with 1 year of supervisory experience preferred
• Open availability including mornings, nights, weekends, and holidays
• Ability to lift/push up to 50 pounds, including overhead
• Stand/walk for an 8-hour shift (excluding a ½ hour break); some locations may require walking up and down stairs
• Ability to climb ladders
• Ability to work all overnight shifts anytime
• Travel between bakery locations as needed

Compensation & Benefits

• $21/hour
• Health, Vision, Dental Insurance
• Employer-funded Healthcare Reimbursement Account
• Additional supplemental benefits: Commuter Benefits, Employee Assistance Program, Bike-Share Reimbursement
• 14 Weeks Fully Paid Parental Leave
• One Week of Paid Time Off
• 401K with 3.5% Company Match

We are committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued and empowered to contribute their unique perspectives.