Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 — Levain Bakery.

One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6-ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for “the cookie.”

From the start, Pam, Connie, and the team baked everything fresh on-site each day, donating the day’s leftovers to charity — and we still do, nearly 30 years later. Today, Levain has bakeries across the country (with more to come!), plus ecommerce gift boxes to treat cookie lovers in every state.

Our Vision: To give rise to lifelong memories

Our Mission: To bring together people who treat their work and the craft of baking and all who come to visit with great care.

Every day, we strive to embody our company’s five core values:

• Welcome All- We are all in it together
• Work Hard and Be Kind- We pull our weight, we do our best, and take care of each other
• Lead with Heart- We operate with empathy and integrity
• Rise Up- We take initiative to make things better
• Savor It- We are present and find the fun!

THE ROLE: COMMISSARY TEAM MEMBER

The Commissary Team Members ensure every cookie meets Levain’s signature 6-ounce standard. Working with precision and speed, the Commissary Team Members play a critical role in prepping, mixing, and shaping our world-famous dough, tray by tray. This is a highly active role ideal for someone who is highly detail-oriented, thrives in a fast-paced environment, and is committed to upholding food safety standards.

What We’re Looking For:

• Strong attention to detail; able to spot and report inconsistencies in dough or measurements
• Strong communication & interpersonal skills; team-oriented with a positive attitude
• Maintain a high level of professionalism and care: be adaptable, flexible, and patient
• Must be reliable, responsible, and punctual
• Be open to feedback and committed to continuous improvement
• Results-oriented approach with the ability to deliver against daily production schedules
• Resilient and self-motivated, with the ability to work well under pressure
• Detail-oriented with passion and patience for creating consistent, high-quality products

Job Responsibilities:

Team Collaboration:

• Lead with curiosity and compassion by showing care for your co-workers and build meaningful connections that broaden your perspective
• Display a strong sense of teamwork: Work collaboratively with team members to ensure cleanliness and efficiency in the commissary
• Facilitate open, clear, and timely communication with your team members and management
• Stay informed about new products, procedures, and promotions

Production & Efficiency

• Ensure the production room is properly set up each day; oversee prep activities
• Accurately weigh and portion cookie dough to meet our 6-ounce standard
• Portion dough manually to ensure consistent shaping
• Mix cookie dough using mixing equipment and follow exact recipes to produce consistent, high-quality batches
• Verify delivery accuracy and resolve discrepancies with vendors and management
• Inspect delivery trucks upon arrival to ensure cleanliness and compliance with food safety protocols
• Sort deliveries into appropriate storage, following allergen protocols and FIFO practices
• Input delivery and inventory data into inventory management software
• Ensure all cookie dough is packaged safely and accurately
• Pull and stage ingredients and supplies for daily production

Workplace Safety & Compliance

• Adhere to all food safety, sanitation, hygiene, and uniform standards
• Actively identify and prevent unsafe practices; report concerns to management
• Demonstrate thoughtful, safe work habits across all commissary operations

Requirements:

• Experience in food service, food production, or BOH operations preferred
• Understanding of food safety regulations, laws, and best practices
• Open availability: ability to work mornings, afternoons, evenings, and weekends as dictated by seasonal or business needs
• Ability to lift/push up to 55+ pounds, including overhead
• Stand/walk for an 8-hour shift (excluding a ½ hour break); some locations require walking up and down stairs

Compensation & Benefits

• $18-$21/hour
• Health, Vision, Dental Insurance
• Employer-funded Healthcare Reimbursement Account
• Additional supplemental benefits: Commuter Benefits, Employee Assistance Program, Bike-Share Reimbursement
• 14 Weeks Fully Paid Parental Leave
• One Week of Paid Time Off
• 401K with 3.5% Company Match

We are committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued and empowered to contribute their unique perspectives.