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Solution Engineer - CRM

monday.com

monday.com

New York, NY, USA
Posted on Thursday, January 18, 2024

Solution Engineer - CRM

  • Consulting
  • New York
  • Full-time

Description

Our sales team is growing and we are looking for a strong CRM-focused Solution Engineer to join the NYC team.

As a Solution Engineer at monday, you’ll play a critical role in helping our prospects understand the value of our CRM platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales processes.

We are looking at experienced individuals that would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product and Customer Success.

Please note that this is a hybrid position of 3 days/week in our NYC office

#LI-Hybrid

About The Role

  • You will play a critical role in helping our prospects understand the value of monday
  • Leverage deep product knowledge to lead the technical aspect in large and complex sales processes
  • Work closely with our salespeople and help streamline monday's sales process
  • Map out prospects' business processes and assist them to implement them in our platform
  • Establish pre-configured solution packages and define best practices
  • Help to strategize large opportunities

Requirements

  • 4+ years in a Pre Sales Engineering role (or similar) in a SaaS environment
  • Strong problem-solving skills
  • A deep technical curiosity for how IT systems work in a business context
  • Great communication and customer-facing skills
  • Understanding of JSON and RESTful APIs
  • Understanding of GraphQL - an advantage
  • Ability to clearly articulate technical topics to a non-technical audience
  • Business process mapping skills
  • Experience responding to technical questions and security requirements from customers
  • Exceptional teamwork capabilities

What monday.com can offer you:

  • Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program
  • An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
  • Monthly stipends for food, wellness, and commuter/remote work
  • Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
  • Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified
  • We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
  • A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo, and Tokyo

Visa sponsorship for this role is currently not available.

monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

For New York City-based hires only: Compensation Range: $120,000-$160,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

About The Team (Internal)

As a Solution Engineer at monday, you’ll play a critical role in helping our prospects understand the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales processes.

We are looking at experienced individuals that would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product and Customer Success.

About the role:

  • You will play a critical role in helping our prospects understand the value of monday
  • Leverage deep product knowledge to lead the technical aspect in large and complex sales processes
  • Work closely with our salespeople and help streamlining monday's sales process
  • Map out prospects' business processes and assist them to implement them in our platform
  • Establish pre-configured solution packages and define best practices
  • Help to strategize large opportunities



Internal requirements

  • Strong understanding of our API and monday.apps framework
  • Client facing experience - preferred

Visa sponsorship for this role is currently not available.

monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

For New York City-based hires only: Compensation Range: $100,000-$110,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

#LI-Hybrid