Senior Operations and Strategy Analyst



IT, Operations
New York, NY, USA
Posted on Tuesday, April 16, 2024

Senior Operations and Strategy Analyst

  • Revenue Operations
  • New York


We are looking for an Operations & Strategy Analyst to join the RevOps team, a leading team in the company, which supports hundreds of millions of dollars, leads strategic processes and serves as a compass for the revenue group (CRO). The role requires great storytelling skills, an eye for detail, great communication, and a keenness for problem-solving.

You will be responsible for all aspects of the Sales and CS data, from building dashboards & writing SQL queries to analyze the strategic elements of the business and ensuring actionable recommendations to key stakeholders.

Please note that this is a hybrid position of 3 days/week in our NYC office

About The Role

  • Identifying areas for improvement based on data analysis inspired by our vision & strategy for the business.
  • Building dashboards & reports in our BI tools to track/monitor the business and the operational processes.
  • Define business KPIs, proxies, and targets.
  • Work closely with cross-department stakeholders to identify trends and business opportunities, while considering company-level perspectives.
  • Provide support for ongoing business needs.
  • Working closely with the BI to create one source of truth for the client facing data.


  • At least 5+ years of experience as a Business / Rev / Sales / Management Analyst in a SaaS or high-growth tech company.
  • Strong analytical skills combined with the ability to present the data clearly and efficiently to support business decisions.
  • High proficiency level of SQL - MUST.
  • Experience querying scaled DWH (Snowflake, Redshift, BigQuery, Oracle, MemSQL) - MUST.
  • Experience building ETL processes - An advantage
  • Experience in working with Looker / Tableau - An advantage.
  • Curious, proactive, ambitious, loves solving complex problems and excited to help others and share the success, team player.
  • Ability to tell the story and present the results in a clear and interesting way.
  • Strong written and verbal communication skills.
  • Self-motivated with a strong learning capabilities.
  • Strong interpersonal skills including the ability to communicate with senior management, deliver & explain your insights and recommendations in a non-technical language.

What monday.com can offer you:

  • Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program
  • Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
  • Monthly stipends for food, wellness, and commuter work
  • Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
  • Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified
  • We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
  • A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo

For New York City-based hires only: Compensation Range: $105,000-$165,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

Visa sponsorship for this role is currently not available.

monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

About The Team (Internal)

Pitch: With the growth we’ve been experiencing, we’re looking to grow and scale our US based Revops team as well and hire our first dedicated Operations and Strategy Analyst. There are 2 other analysts in our headquarters in Israel as well as the manager who you would be reporting into. You’ll be working closely with our client facing departments writing SQL queries to analyze the data and building dashboards to visualize it. This is to make recommendations and drive strategic decisions across the business whether that is to identify areas of improvement in our processes, monitoring the health of the business, or defining KPIs for teams.

Questions to ask:

  • Background:
  • Company:
  • Team structure / teams supporting:
  • Day to day:
  • Programming languages:
  • Dashboard tools:
  • RFL:
  • Ideal role:
  • Can you describe your experience in creating and managing dashboards for revenue operations? What tools have you primarily used?
  • How have you ensured that the dashboards you’ve created were aligned with the needs of the business, and how did you tailor them for different stakeholders?
  • Can you provide an example of a time when you translated complex data into actionable insights for management or other teams? How did you present the information, and what was the outcome?
  • What approach do you typically take to make complex data easily understandable for non-technical stakeholders?
  • How have you acted as a go-to person for operational and data needs across different departments such as sales, customer success, and marketing? Can you share a specific example?
  • Describe a situation where you proactively identified a business need or pain point and addressed it with a data-driven solution?
  • What experience do you have in leading data meetings? and what role do you play in them?

Interview Process:

  • Phone Screen
  • First Round Interview with Gal Herman
  • Task (to be sent and returned for review)
  • Home Assignment Presentation with Gal Herman and Gal Omer
  • Leadership Interview with Aviv Caspi
  • HR Interview
  • References
  • Offer