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Commercial Account Manager

monday.com

monday.com

Sales & Business Development
London, UK
Posted on Apr 15, 2025

Commercial Account Manager

  • Consulting
  • London

Description

monday.com is looking for a talented Scale Account Manager who will manage relationships with our existing clients. You’ll join our consulting team based in London, England.

#LI-DNI

About The Role

  • The Commercial Account Manager position is a quota-carrying position; you will own the full sales cycle from building relationships with key stakeholders to negotiation and contracting.
  • Proactively own and manage a portfolio of SMB, Mid Market and enterprise-level accounts, becoming their trusted advisor and influencer.
  • Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
  • Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI
  • Consult with customers on their internal processes and challenge leaders to drive change across their organisation.
  • Create and implement internal promotion programs within customer organisations to generate awareness and drive usage of monday.com.
  • Partner with others at monday.com to ensure successful account management and surface customer inputs back.

Requirements

  • A minimum of 2 years of B2B SaaS sales, account management or consulting experience working with mid-size accounts (up to 1000 users)
  • Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting
  • Prior experience in Strategy consulting - advantage
  • Strong customer-facing and presentation skills with the ability to establish credibility with executives
  • Superb written and verbal communication skills
  • Positive attitude, empathetic, and energetic

About The Team (Internal)

  • The Commercial Account Manager position is a quota-carrying position; you will own the full sales cycle from building relationships with key stakeholders to negotiation and contracting.
  • Proactively own and manage a portfolio of SMB, Mid Market and enterprise-level accounts, becoming their trusted advisor and influencer.
  • Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
  • Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI
  • Consult with customers on their internal processes and challenge leaders to drive change across their organisation.
  • Create and implement internal promotion programs within customer organisations to generate awareness and drive usage of monday.com.
  • Partner with others at monday.com to ensure successful account management and surface customer inputs back.

Internal requirements

Minimum criteria:

3+ performance rating (hitting target consistently)

1.5 years in seat

Same location

Has had permission to apply from conversations with HRBP and manager