Client Success Intern - Summer 2024



Customer Service
Chicago, IL, USA
Posted on Tuesday, September 12, 2023
Do you have exceptional customer service skills and an insanely high give-a-damn?

Are you someone who is tech savvy and loves to tinker with new software tools?

Are you looking for a summer 2024 internship where you can have a real impact on a growing company?

At Paradox, we believe when you get the people thing right, you can build teams that can change the world. We’re helping organizations around the globe reimagine hiring with our first-of-its-kind recruitment technology. From our Conversational ATS to our best-in-class hiring assessments, Paradox is laser focused on building world class products and a team that our clients love. Our high-performance culture and triple-digit growth have been recognized on Deloitte’s "Fast 500" technology companies, the Inc 5000 list of fastest-growing private companies, and as a Forbes Best Startup Employers. And we’re just getting started. We are looking for top performers who have a track record of success and want to build a company and create the future together.

It takes caring, passionate people to transform software into business results. And that's exactly who you'll find on the Client Success team at Paradox. We’re searching for a summer 2024 intern who shares our obsession for helping, delighting, and making a BIG impact with the clients we partner with.

Sound like your perfect fit? We want to hear from you!


As a Client Success Intern, you will be responsible for contributing to team efforts in support of new client onboarding, training, and technical support. In this role, you will:

  • Gain first-hand experience in professional account management
  • Develop deep expertise in our product and provide hands-on technical support throughout clients’ journey with our software solutions
  • Create magical moments for our clients and their end-users, as you collaboratively provide customer service and account support
  • Build meaningful internal and external relationships that allow us to truly understand client challenges, and help create custom solutions to meet their unique needs
  • Contribute to account configuration, trainings, technical troubleshooting and problem solving, and other projects as assigned

Experience & Skills Required

  • Currently pursuing a bachelor's degree from an accredited university, graduating Winter 2024 or Spring 2025
  • Previous customer-facing work or internship experience, such as customer service, sales, recruiting, or similar roles
  • Strong technology skills, able to quickly learn new software
  • Demonstrated ability to handle multiple priorities/projects/accounts at once
  • An innate desire to help, understand and find solutions
  • Excellent communication skills, both written and verbal, and a knack for staying calm under pressure
  • The ability to work out of our Scottsdale, AZ or Chicago, IL office (out-of-state students are welcome!)
  • Authorization to work in the United States

Why You Should Work At Paradox

  • Work side by side with passionate, purposeful people - Talent is our DNA and we pride ourselves on having the best!
  • Ability to make a big impact on a growing organization and drive your own growth
  • The opportunity to build the next big thing in recruiting technology
  • Internal and external professional development, coaching, and continuous education opportunities

Learn more about our full-time and intern career opportunities at https://careers.paradox.ai/students