Do you proudly "geek out" on the latest disruptive technology?

Are you the go-to expert on messaging with deep knowledge of SMS and email?

Do you want to help shape the most innovative recruiting technology on the market and impact the ways companies communicate with job seekers around the world?

At Paradox, we believe when you get the people thing right, you can build teams that can change the world. We’re helping organizations around the globe reimagine hiring with our first-of-its-kind recruitment technology. From our Conversational ATS to our best-in-class hiring assessments, Paradox is laser focused on building world class products and a team that our clients love. Our high-performance culture and triple-digit growth have been recognized on Deloitte’s "Fast 500" technology companies, the Inc 5000 list of fastest-growing private companies, and as a Forbes Best Startup Employers. And we’re just getting started. We are looking for top performers who have a track record of success and want to build a company and create the future together.

We’re hiring a Product Manager specializing in Messaging & Compliance. You'll have the chance to work with innovative technologies to make a big impact across our product suite. This isn't just a typical PM role; it's an opportunity to be on the front lines of innovating the use of AI coupled with leading messaging technologies. You’ll champion messaging across our platform, being a voice, champion and subject matter expert for the product.

Sound like your dream job? We want to hear from you!

Responsibilities

As a Product Manager, you will be responsible for working closely with our Product, Engineering, and client-facing teams to help design and ship simple, beautiful and innovative AI software. In this role, you will:

• Partner across product teams to build exceptional products used by some of the world’s largest global employers while ensuring compliance with regulatory standards and data privacy best practices.
• Be responsible for the end-to-end messaging and related compliance aspects of the Paradox Platform.
• Collaborate with product leadership, engineering, and client-facing teams to define the product vision, set strategic goals, and develop a roadmap aligned to product and company objectives for messaging and compliance features
• Prioritize product features and enhancements based on business value, client impact, and regulatory requirements
• Stay up-to-date with industry regulations, compliance & Infosec standards, and best practices in the messaging space
• Ensure that all messaging products and features comply with relevant regulations and standards, such as GDPR, HIPAA, and other regional data protection laws
• Work with legal and compliance teams to develop and implement policies and procedures that mitigate risks and ensure compliance
• Create product and project plans, partnering closely with engineers, designers, and client teams to align on expectations and deliver on plans
• Work with Product, Engineering, and client-facing teams to define and execute product initiatives
• Translate business requirements into simple, intuitive user interface design proposals and software solutions by creating user flows, wireframes, prototypes, and mockups to effectively communicate interaction and design ideas
• Relentlessly drive product innovation and new opportunities to enhance, improve, and evolve products and features
• Uphold our high standards for quality control, continuously monitoring and proactively solutioning for potential issues
• Engage directly with clients to understand and solution their use cases, needs, and pain points in real time
• Care deeply about our clients and solving complex HR, hiring, and recruiting challenges at scale
  
  

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business or related field from an accredited college or university (or equivalent relevant work experience)
• 2+ years of experience working with Twilio or similar communications platforms
• Understanding of compliance and regulatory frameworks related to messaging (e.g., GDPR, HIPAA)
• Technical knowledge of integrated solution design, including APIs, integrations, and UI/UX design principles
• Comfortable facilitating technical conversations with end users, clients, and internal teams
• Highly skilled at synthesizing and documenting product requirements and user stories
• Ability to work from our Scottsdale, AZ office location
• Authorization to work in the United States
  
  

Preferred Qualifications

• 2+ years of Product Management experience with a track record of success building and shipping software in a fast-paced agile environment
• 2+ years of SaaS software product experience related to messaging or chat/conversational AI
  
  

Why You Should Work At Paradox

• Work side by side with passionate, purposeful people - Talent is our DNA and we pride ourselves on having the best!
• Ability to make a big impact on a growing organization and drive your own growth
• The opportunity to build the next big thing in recruiting technology
• Internal and external professional development, coaching, and continuous education opportunities