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Business Support Analyst

Paradox

Paradox

IT, Customer Service
Minnesota, USA · Duluth, MN, USA
Posted on Jan 30, 2026

Building Location:

Essentia Health Distribution Center

Department:

1006380 HEALTH INFORMATION MGMT - EH SS

Job Description:

The HIS (Health Information Services) Business Analyst is responsible for evaluation, discovery, analysis, and documentation of business requirements and leading projects improving daily operations and advancing initiatives. Responsibilities include gathering and documenting information to develop business requirements, developing project documentation, coordinating project activities, and developing and fostering collaborative partnerships to improve services and achieve operational goals. Provides training and develops materials. Responsible for owning lower complexity issues and acting as a liaison between customers, IS, and staff to understand business needs, resolve issues, and implement change. Requires excellent interpersonal and strong written and verbal communication skills to establish and maintain positive and productive working relationships as well as a high level of customer service skills to establish and enhance positive relationships.

Education Qualifications:

Bachelors degree required with a preference in business, finance, information technology, or related field of study.

Licensure/Certification Qualifications:

None

FTE:

1

Possible Remote/Hybrid Option:

Hybrid

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

0800

Shift End Time:

1630

Weekends:

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Compensation Range:

$56,721.60 - $85,092.80Employee Benefits at Essentia Health:
At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.