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Business Technology Analyst - IT

Pleo

Pleo

IT
Indianapolis, IN, USA · Remote
Posted on Nov 8, 2024

The role

Remember the thrill of seeing systems come together, seamlessly powering each process and making things click? At Pleo, we're looking for a JavaScript Engineer to bring that spark to our Business Applications team. Here, you’ll dive into the world of system integrations and technical solutions that enable our commercial teams to perform at their best. If you're someone who loves crafting solutions that blend tech and business insight, this role might just be your next adventure.

In this role, you’ll collaborate closely with Business Systems Analysts and stakeholders across the company. Together, you’ll build, integrate, and refine applications like Hubspot to meet business needs, drive efficiency, and enhance user experience. You’ll be the technical go-to for everything from system integrations to troubleshooting, with a key focus on optimizing our business applications for maximum impact.


What you'll be doing

  • Collaborate with Business Systems Analysts (BSAs): Partner with BSAs to understand business requirements and provide technical expertise to translate these into functional solutions.
  • Integration Projects: Lead and participate in the design and implementation of system integrations, ensuring seamless process and data flow between different platforms.
  • Technical Solution Design: Architect scalable, reliable, and efficient technical solutions that support business objectives, including automation and process improvements.
  • Problem Resolution: Troubleshoot and resolve technical issues related to SaaS applications, working with vendors and internal IT teams as needed.
  • Stakeholder Communication: Communicate effectively with both technical and non-technical stakeholders to ensure a shared understanding of project requirements, timelines, and deliverables.
  • Documentation: Develop and maintain detailed technical documentation, including system architecture, integration workflows, and configuration specifications.
  • Testing & Validation: Conduct testing and validation of new features, configurations, and integrations to ensure they meet business requirements and function as intended.
  • Compliance & Security: Ensure all technical solutions comply with company policies, industry regulations, and best practices for data security and privacy.

What you'll bring:

  • Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Experience:
    • 3-5 years of experience in a similar role, preferably with SaaS applications and system integrations.
    • Proven experience working with ERP, CRM, or other enterprise systems.
  • Technical Skills:
    • Strong understanding of JavaScript, and a familiarity with React and Node.js
    • Experience with API integrations, working with REST APIs
    • Experience with database management and SQL queries.
    • Familiarity with SaaS platforms like Salesforce, Workday, or NetSuite.
  • Business Acumen: Ability to understand business processes and translate them into technical requirements.
  • Problem-Solving Skills: Strong analytical skills with a focus on finding efficient solutions to complex technical challenges.
  • Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical stakeholders.

Preferred Qualifications:

  • Experience with cloud-based platforms and integrations.
  • Knowledge of ITIL, Agile, or similar methodologies.
  • Certification in relevant SaaS platforms (e.g., Hubspot, NetSuite ERP Consultant).

Show me the benefits!

  • Your own Pleo card (no more out-of-pocket spending!)
  • A monthly allowance of €60 per month (INR equivalent) towards your lunch 🍜
  • Remote/hybrid, flexible working arrangement
  • 25 days of PTO + public holidays
  • Option to purchase 5 additional days of holiday through a salary sacrifice
  • Wellbeing days - fully paid days off designed for a slower pace, allowing you to take time to recharge and prioritise self-care
  • We’re trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far ❤️‍🩹
  • Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously
  • Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶
  • All of us have a stake in Pleo’s success - ask us about our equity grant scheme

#LI-Remote

Why join us?

Working at Pleo means you're working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means ‘more than you’d expect’, and it’s been the secret to our success over the last 8 years. So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances.

We think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing, sales, IT and everyone else.

Speaking of working in unity, our values tell the story of how we work at Pleo. We have four core values, the first of which is ‘champion the customer’, which means we address real pain points that businesses face. Next up is ‘succeed as a team’, which highlights how our strength lies in our diversity and trust in each other. We also ‘make it happen’ by taking bold decisions and following through to deliver results. Last but not least, we ‘build to scale’, creating lasting solutions that address today’s challenges and anticipate tomorrow’s needs.

So, in a nutshell, that's Pleo. Today we are a 850+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal and Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance. If you don't work in the office with us, we'll help you set up the best remote setup possible and make sure you still have time to connect with your team.

About your application

  • Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕
  • We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 😊
  • We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs.
  • When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page.