Who We Are:
We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education. Being naked is the #1 most sustainable option. We're #2.
Here at Ref, we put people first. We know that you can't innovate and do cool stuff without having everyone on board. So we work to create a culture where everyone feels like they belong and where their voices are truly valued. We build an inclusive culture together and make a real impact along the way.
We are looking for a Manager of Operations who will partner with the Sr. Dir of Operations to lead process improvements, project management, and analytics across our operational functions (distribution, transportation, supply chain, customer service, etc.).
You will analyze and optimize our processes, identify metrics to measure our performance, and manage multiple strategic projects. The right person needs to be highly process-oriented, able to prioritize and communicate effectively and operate independently.
What You’ll Do:
Leadership, Culture and Team:
- Instill a culture of continuous improvement and customer/service focus, aligned with Reformation’s values
- Be service oriented and solve problems and fix processes cross-functionally
- Develop working relationships with other functions to create transparency into input metrics and service levels to other functions/departments (merchandising, production, factory, wholesale, retail, international)
Process Improvement, Program Management and Analytics
- Develop ongoing process improvement framework and toolkit that Ref can utilize for both large-scale projects and change and day-to-day operational improvements
- Partner closely with the Sr. Dir., Operations to identify efficiency optimization opportunities to drive scale and efficiency throughout the operations
- Facilitate the change process from start to end
- Instill a strong bias for measurement and results of projects
- Ensure the definition of success at the onset and retrospective learnings and measurement
What You’ll Need:
- Bachelor’s Degree in Economics, Finance, Information Systems/Analytics, Engineering, Operations, or Supply Chain related fields
- 2 - 4 years of experience in consulting, banking, or project management
- Understanding of financial concepts related to project evaluation, financial forecasting, return on investment, etc.
Who You Are:
- You love operational puzzles and are excited about continuous process improvement
- Gifted analytical thinker with a proven ability to synthesize complex data into simple and compelling recommendations for improvement
- You have a learning mindset - and are not afraid to ask questions (no matter how small!)
- Experience working in a high growth environment, with constantly shifting priorities; ability to create order out of chaos
- More apt to saying “yes” or “we’ll try” (rather than “no” or “that’s impossible”)
- Acts with a sense of urgency--strong time management
- Someone who leads by example
Benefits & Perks:
- Health, vision, and dental insurance for eligible employees
- Paid vacation, sick, holidays & volunteer time-off for eligible employees
- Mission based company + casual and entrepreneurial work environment
- Clothing discount, dog-friendly office, company events + parties and much more
- 401K with company match
Please submit your resume and a short cover letter telling us about yourself and why you are a great fit for Reformation!
Reformation requires all employees to be fully vaccinated for COVID-19 prior to starting work. Reformation is an equal opportunity employer, and will consider requests for exemption from this policy as a reasonable accommodation where it can do so absent undue hardship, consistent with federal, state, and local law.
The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status
Some light reading - Vogue, Forbes, Eco-Age
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