Warehouse Supervisor



People & HR, Operations
Posted on Friday, May 5, 2023

Who We Are:

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. We combine stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion—running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.

We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education. Being naked is the #1 most sustainable option. We're #2.

Here at Ref, we put people first. We know that you can't innovate and do cool stuff without having everyone on board. So we work to create a culture where everyone feels like they belong and where their voices are truly valued. We build an inclusive culture together and make a real impact along the way.

Position Name: Warehouse Supervisor

A Warehouse Supervisor possesses excellent problem-solving, communication, and leadership skills. You will be responsible for overseeing Leads and the production, quality, and safety of our Outbound and Inbound Departments.

What You’ll Do:

  • Lead and motivate 50+ reports ensuring all orders, returns, and receipts are fulfilled within SLA
  • Hourly tracking and reporting of department KPIs to ensure the highest level of production
  • Monitor associates’ attendance, behavior, and metrics. Providing coaching according to Refs policies and procedures
  • Review backlogs and incoming volumes to create floor plans for department labor
  • Provide detailed end-of-shift reporting bridging any missed production goals
  • Stress and instill the importance of quality within the Distribution Center. Monitor SOP compliance by performing department audits and documenting findings
  • Partner with CI engineers to seek operational improvements. Design and implement new warehouse management tools and processes to improve productivity and accuracy
  • Partner with the People team and staffing agencies to recruit and develop team members
  • Uphold and support all OSHA regulations and safety programs to ensure a safe work environment for all associates
  • Understand and be able to learn industry-specific technology

What You’ll Need:

  • High School Diploma, or equivalent
  • 3+ years of relevant experience in a fast-paced, fulfillment environment required
  • Bilingual in English and Spanish a plus
  • Flexible, punctual, and reliable. Able to work 10-hour shifts and weekends
  • Knowledge of Lean, JIT, and 5S principles a plus
  • Working knowledge of Excel to merge and analyze information from separate sources. Experience with VLOOKUP and Pivot Tables is a must.
  • Data-driven decision maker
  • Analytical thinker; able to solve problems quickly and effectively
  • Highly effective written and verbal communication skills
  • Experience with Warehouse Management Systems (WMS) and Computers
  • Ability to bend, lift, open, and move product up to 40 lbs
  • Great organizational skills with the ability to handle multiple tasks

Benefits & Perks:

  • Health, vision, and dental insurance for eligible employees
  • Paid sick and holidays & volunteer time-off for eligible employees
  • Mission-based company + casual and entrepreneurial work environment

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

CCPA disclosure notice here.