Logistics Associate - Product Innovation



Product, Operations
Vernon Hills, IL, USA
Posted on Friday, January 26, 2024

Who We Are:

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. We combine stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion—running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.

We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education. Being naked is the #1 most sustainable option. We're #2.

Here at Ref, we put people first. We know that you can't innovate and do cool stuff without having everyone on board. So we work to create a culture where everyone feels like they belong and where their voices are truly valued. We build an inclusive culture together and make a real impact along the way.

Roles & Responsibilities:

  • Negotiate best freight rates; Offer quarterly market comparison for both ocean & air.
  • Identify speed to market and cost savings opportunities.
  • Offer solutions to reduce carbon footprint.
  • Work with overseas vendors & freight forwarder to manage bookings and optimize freight consolidation opportunities; Approve weekly booking table.
  • Monitor all goods handovers, ensuring on time delivery; Communicate delays to Production Team.
  • Report unit weighted average transit time and freight costs on a monthly basis.
  • Audit freight & duties bills upon receipt; Update freight cost per unit “place-holder” on a quarterly basis.
  • Ensure freight & duty costs are within range in order to reach target LDP margin.
  • Manage logistics data entry in WIP & ERP system; Update in-transit status, handover dates, AWB#s, arrival dates and actualized freight & duties.
  • Create and monitor product classifications index with product description & attributes, HTS code and duty rate.
  • Ensure correct HTS codes are used on documentation; Flag any product duty rates above 10% to Production Team.
  • Interface with DC Team regarding inbound goods, providing delivery schedule and approved origin documents.
  • Identify and troubleshoot space constraints at warehouse and retail doors.
  • Work with Allocation Team to initiate and carry out speedy web to store transfers.
  • Communicate all necessary in-warehouse inventory location transfers to DC Team.
  • Ensure DC & Returns/Recovery Teams have all necessary packing & shipping supplies.
  • Create and maintain all manuals for packing & shipping protocols.
  • Own international & domestic drop-ship processes from origin to destination.
  • Own all wholesale shipment logistics, adhering to routing guides and protecting deliveries.
  • Work closely with Sr. Materials Manager and Raw Materials Team on movement of positioned material, ensuring timely delivery to vendors.
  • Collaborate with overseas agent to open and manage drawbacks where necessary.
  • Maintain close contact with overseas 3rd party warehouse on inbound shipments and inventory.
  • Log all non-compliance issues and manage vendor chargebacks; Submit and follow claims for damaged shipments.


  • 3+ years of international logistics experience.
  • Proficient in G-Suite & Microsoft Office. - Advanced in Excel.
  • Experience with ERP & WMS systems.
  • Focused on efficiency, cost and speed.
  • Ability to effectively problem solve in real time.
  • Strong time management skills.
  • Ability to succeed in fast paced environment of high growth organization.
  • Organized, detail oriented and able to multitask.
  • Flexible, punctual, and reliable.

Benefits & Perks:

  • Health, vision, and dental insurance for eligible employees
  • Paid vacation, sick, holidays & volunteer time-off for eligible employees
  • Mission based company + casual and entrepreneurial work environment
  • Clothing discount, dog-friendly office, company events + parties and much more
  • 401K with company match

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

CCPA disclosure notice here.