Brand Operations, Associate Manager



Culver City, CA, USA
Posted on Wednesday, April 24, 2024

Who We Are:

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. We combine stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion—running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.

We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education. Being naked is the #1 most sustainable option. We're #2.

Here at Ref, we put people first. We know that you can't innovate and do cool stuff without having everyone on board. So we work to create a culture where everyone feels like they belong and where their voices are truly valued. We build an inclusive culture together and make a real impact along the way.

Brand Operations, Associate Manager:

Reformation is looking for a highly motivated and organized individual to lead the project management of key brand initiatives and campaigns. The Brand Operations, Associate Manager will act as the primary liaison for all internal departments on special projects, 360 campaigns, and brand and talent partnerships. This role will play a crucial part in helping the organization realize wins through strong communication, time management, and process building to lead projects from conception to execution with a strong brand lens. The role is highly cross-functional, and will partner closely with Product, Ecommerce, Creative, and Sustainability teams. They must have the ability to influence others, gain buy-in and build effective business relationships. The day-to-day will vary, but the right candidate is analytical, strategic, and curious with a desire to see the tangible impact of his or her efforts.

What You’ll Do:

  • Serve as the primary point of contact on all cross functional projects and initiatives, keeping all internal stakeholders in the loop and clear on timelines and deliverables.
  • Establish and maintain strong communication and strategic partnerships with internal teams to create accountability and transparency on project goals and common objectives.
  • Lead team management routines, e.g., project kickoffs, creative reviews, work sessions, stand-ups, status check-ins, design team meetings, retrospectives and any other important project-related recurring meetings.
  • Secure approvals at all stages of the workflow process.
  • Monitors and advocates for process improvement, identifying gaps and proposing improvement ideas to improve efficiency and effectiveness.
  • Together with the Director of Marketing Identity, ensure the team is thriving, meeting team goals and is focused on the needs of the organization.

What You’ll Need:

  • 4+ years experience in project management with a focus on brand
  • Outstanding relationship-building skills, encouraging positive relationships across functions to unite individuals towards common goals and consensus, driving success
  • Influence and communication skills at all levels of the organization in a collaborative way that builds credibility
  • Proven ability to work cross functionally in a fast-paced and changing environment.
  • A strong understanding of and passion for the Reformation brand, product, customer and mission
  • Experience supporting innovative marketing plans with defined objectives on a global scale

Who You Are:

  • You are highly analytical and detail-oriented
  • You have strong communication skills, and a passion for building authentic relationships
  • You are deeply curious and motivated to make things better
  • You thrive in a fast-paced environment
  • You collaborate effectively with cross-functional teams and business partners
  • You have strong decision-making and prioritization skills to support business objectives

Benefits & Perks:

  • Health, vision, and dental insurance for eligible employees
  • Paid vacation, sick, holidays & volunteer time-off for eligible employees
  • Mission based company + casual and entrepreneurial work environment
  • Clothing discount, dog-friendly office, company events + parties and much more
  • 401K with company match

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

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