Benefits Analyst



IT, Accounting & Finance
Los Angeles, CA, USA
Posted on Saturday, May 4, 2024

Who We Are:

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. We combine stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion—running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.

We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education. Being naked is the #1 most sustainable option. We're #2.

Here at Ref, we put people first. We know that you can't innovate and do cool stuff without having everyone on board. So we work to create a culture where everyone feels like they belong and where their voices are truly valued. We build an inclusive culture together and make a real impact along the way.


We are looking for a Benefit Analyst that will support and execute against the administration and communication of Reformations US benefit programs as well as maintaining policy, procedure and compliance standards. The Benefits Analyst will be responsible for the day to day benefits administration including open enrollment, benefit approvals, payment and reconciliation of all vendor invoices. The Benefits Analyst will provide customer service and benefits education through drafting monthly communications, facilitation of wellness events and management of on-site and ZenDesk employee questions. This person will also be responsible for supporting data management and analysis for Reformation compensation policies including minimum wage, living wage and compensation surveys as needed.

What You’ll Do:

Culture and Team:

  • Participates in a culture of continuous improvement and customer/service focus in alignment with Reformation’s values
  • Demonstrate a service oriented approach to problem-solving and process improvement across functions
  • Develops collaborative and respectful relationships

Benefits Administration:

  • Analyzes data to evaluate benefit programs and provide recommendations to leaders for program improvement
  • Oversees accurate and timely payments of benefit plan invoices
  • Ensures auditing of systems and vendor access is performed to certify the appropriate access is in place
  • Completes the auditing of benefit plan invoices and program membership/enrollment as well as reports to ensure accurate employee levels and benefit cost liability
  • Completes weekly benefits approvals within the benefit management/payroll system
  • Updates policy and procedural documents and forms and ensures compliant distribution processes are met
  • Responsible for data necessary to complete government compliance activities and testing processes, as required including but not limited to 5500’s, COBRA compliance, and Non-Discrimination Testing
  • Assures processes and procedures are in place to gather and maintain consistent and accurate benefit related data
  • Audits employee payroll benefit deductions
  • Primary contact for all benefit vendors
  • Provides customer service to all Ref employees on benefit questions and issues
  • Works with internal communications and vendors to prepare communications, open enrollment materials and overall benefit education
  • Creates/maintainsFacilitate wellness events ensuring inclusion of all employee groups (corporate, DC/Factory, Retail and Remote employees
  • Ad Hoc Benefits projects, reporting, and support as needed

Compensation Administration:

  • Updates/maintains minimum wage tracking by state and completed minimum wage analysis
  • Updates/maintains living wage data and completes living wage analysis
  • Completes data entry for salary surveys as needed
  • Ad compensation projects, reporting and support as needed

What You’ll Need:

  • Bachelor's Degree or equivalent experience
  • 1-2 years of benefits administration experience
  • knowledge of benefits compliance including COBRA, ERISA and HIPAA requirements
  • Bilingual (english/spanish) preferred
  • PHR, CEBS or equivalent certification are a plus!

Who You Are:

  • You love Benefits and want to grow and develop your career in Benefits space
  • You always think of the customer first ensuring a great experience for all Refs
  • You are able to create consistent benefit audit and compliance practices
  • You have impeccable organizational and record keeping skills
  • You use data to present solutions and solve problems
  • You have strong, clear written and verbal communication skills
  • You manage your time well, know how to prioritize what’s important, and have great follow-up and a high sense of urgency
  • You love working in a high growth fast paced environment

Benefits & Perks:

  • Health, vision, and dental insurance for eligible employees
  • Paid vacation, sick, holidays & volunteer time-off for eligible employees
  • Mission based company + casual and entrepreneurial work environment
  • Clothing discount, dog-friendly office, company events + parties and much more
  • 401K with company match

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

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