Who We Are:

Transportation Manager

We are looking for a Transportation Manager who will be responsible for the day to day management of carrier relations, product distribution, and shipping networks for a growing omni-channel direct-to-consumer business (ecommerce, wholesale, and retail). You will work closely with our internal teams to manage and develop a first-class transportation operation that supports the companys’ growth and fast turning inventory, both domestically and internationally.

What You’ll Do:

Fulfillment and Distribution Strategy & Processes:

• Build out and develop a playbook of standard processes and improvement across the department
• Implement a long-term logistics network strategy that will best serve our sales growth, geographies and channels
• Implement processes, SLA’s and teams that support Reformation’s growth and service objectives, as well as scale shipping expense
• Owning shipment routing for Retail, Wholesale, and Speciality shipments
• Continually improve and optimize transportation processes including shipping and returns processing,
• Continually work to optimize the sustainability (people, profits and planet) of our logistics and shipping processes
• Lead and support the resolution of in transit package-related issues and act as an information resource for all things related to day to day shipping operations
• Managing customs documentation processing and working directly with carriers to resolve international customs issues
• Develop and own shipment exception monitoring, remediation, and reporting
• Provide visibility and transparency to key partners across the business on shipping service levels
• Working with the Operations Director to optimize shipping methods selected as well as packaging and supplies used
• Filing claims for any packages that are late, lost, or damaged in transit.
• Maintaining account hierarchies for retail and corporate carriers

What You’ll Need:

• Bachelor’s Degree in Supply Chain, logistics, business or a related field
• 2+ years of experience in shipping and fulfillment management
• Previous experience with ERP, WMS and e-commerce systems in an omni channel environment
• Working knowledge of warehousing operations, order processing, fulfillment, and shipping
• Experience with managing international shipments and customs
• Experience in small parcel transportation management and optimization
• Spanish language a plus

Who You Are:

• You love logistics and fulfillment and are excited about continual process improvement
• Not only are you able to develop new processes and drive strategic initiatives, but you can also roll up your sleeves, dig in and get the job done
• Gifted analytical thinker; proven ability to synthesize complex data into simple and compelling recommendations for improvement
• Experience working in a high growth environment, with constantly shifting priorities; ability to create order out of chaos.
• More apt to saying “yes” or “we’ll try” (rather than “no” or “that’s impossible”).
• Acts with a sense of urgency--strong time management.
• Someone who leads by example.

Benefits & Perks:

• Health, vision, and dental insurance for eligible employees
• Paid vacation, sick, holidays & volunteer time-off for eligible employees
• Mission based company + casual and entrepreneurial work environment
• Clothing discount, dog-friendly office, company events + parties and much more
• 401K with company match

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

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