Warehouse Supervisor (Retail Apparel)
Reformation
Who We Are:
Being naked is the #1 most sustainable option. We're #2.
Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.
We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this.
None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.
And starting right now, we want to do all that with you.
Vernon DC Full-Time On-Site, Flexible to work various shifts as needed
Our Warehouse Supervisor possesses excellent problem-solving, communication, and leadership skills. You will be responsible for overseeing Leads and the production, quality, and safety of our Outbound and Inbound Departments.
What You’ll Do:
- Lead and motivate 50+ reports ensuring all orders, returns, and receipts are fulfilled within SLA
- Hourly tracking and reporting of department KPIs to ensure the highest level of production
- Monitor associates’ attendance, behavior, and metrics. Providing coaching according to Refs policies and procedures
- Review backlogs and incoming volumes to create floor plans for department labor
- Provide detailed end-of-shift reporting bridging any missed production goals
- Stress and instill the importance of quality within the Distribution Center. Monitor SOP compliance by performing department audits and documenting findings
- Partner with the Director to seek operational improvements. Design and implement new warehouse management tools and processes to improve productivity and accuracy
- Partner with the People team and staffing agencies to recruit and develop team members
- Uphold and support all OSHA regulations and safety programs to ensure a safe work environment for all associates
- Understand and be able to learn industry-specific technology
What You’ll Need:
- Bilingual in English and Spanish a plus
- High School Diploma, or equivalent
- 3+ years of relevant experience in a fast-paced, fulfillment environment required
- Flexible, punctual, and reliable. Able to work 10-hour shifts and weekends
- Knowledge of Lean, JIT, and 5S principles a plus
- Working knowledge of Excel/Google Sheets to merge and analyze information is a must
- Data-driven decision maker and analytical thinker; able to solve problems quickly and effectively
- Highly effective written and verbal communication skills
- Experience with Warehouse Management Systems (WMS) and Computers
- Ability to bend, lift, open, and move product up to 40 lbs
- Great organizational skills with the ability to handle multiple tasks
Compensation:
At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $65,000 - $80,000 + bonus 1% eligibility, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.
This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company’s discretion.
Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.
Benefits & Perks:
- Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
- We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
- We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds.
- We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
- You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
- We care about the causes our employees care about so we donate to community efforts on a yearly basis.
- We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!
Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.
If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.
Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.
Want some more?! - Sustainability, Forbes, Fast Company