Content Designer



Seattle, WA, USA
Posted on Friday, September 8, 2023

Job Description:

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard-earned money home. Today, we are reimagining international payments at scale and building new products to create deeper relationships with our customers and their loved ones across the globe. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.

About the Role:

We are looking for a Content Designer to join our team and contribute to our mission of enhancing the lives of immigrants and their families by offering the most reliable financial services globally. You will report to the Senior Manager, Product Design for the Core Experience team.

In this role, you will approach design from a linguistic perspective. Your responsibilities will encompass designing and implementing product flows, in-product language, content frameworks, navigation structures, product nomenclature, and more.

As an important member of the Core Experience team, you will help shape the content vision. This will involve building relationships with partners, such as Product Management, Product Design, Brand and Marketing, Engineering, and Localization teams. By doing so, you will help create consistent product narratives across various platforms and touchpoints.

You Will:

  • Design, write, edit, and test clear, compelling in-product language to help users and teams meet their goals

  • Participate in design critiques to lead consistency and improve content quality.

  • Document and maintain evolving content, brand, and voice/tone standards.

  • Partner with other content designers, product designers, researchers, product managers, analysts, and engineers to understand customer needs, define requirements, and align on business goals

  • Apply systems thinking to the product, whether it’s defining extensible design system guidance, conducting audits of existing experiences or creating information architecture.

You Have:

  • Minimum of 3 years of content design or relevant UX writing experience

  • Bachelor's degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent practical experience

  • Must have a writing portfolio including, but not limited to: user interface copy, microcopy, user education. (please include the PW on your resume if your portfolio is PW protected)

  • Experience designing and shipping end-to-end products with complicated flows, multiple scenarios, and edge cases.

  • Experience in simplifying and communicating complex ideas to broad audiences in a compelling way.

  • Experience using Figma.

Our Benefits

  • Flexible paid time off

  • Health, dental, and vision benefits + 401k plan with company matching

  • Company contributions to your HSA plan, if you choose one

  • Employee Stock Purchase Plan (ESPP) available for eligible employees

  • Continuing education and corridor travel benefits

Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Compensation Details. The starting base salary range for this position is typically $88,240-$100,854 In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.