Manager, Compliance Global Money Movement



Managua, Nicaragua
Posted on Friday, November 3, 2023

Job Description:

Manager, Global Money Movement Due Diligence and Oversight

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are reimagining international payments at scale and building new products to create deeper relationships with our customers and their loved ones across the globe. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.

Remitly is registered as a Money Services Business in the U.S., Canada, EU, United Kingdom, Singapore and Australia. Each of these jurisdictions require, among other items, that Remitly maintain a comprehensive Risk and Compliance Program.

About the Role:

The Manager, Global Global Money Movement Due Diligence and Oversight will drive the development of the global framework for the Global Money Movement Due Diligence and Oversight program. The manager will oversee the standard due diligence, enhanced due diligence, oversight and mystery shopping program for Remitly’s Global Money Movement partners. They will be responsible for evaluating the efficiency and effectiveness of the program. They will work closely with the business to ensure timely onboarding and reviews of partners. They will also share their metrics, program health and any potential findings with compliance officers, their business stakeholders to ensure success of the program. They will be responsible for supervising staff assigned to the Global Money Movement Due Diligence and Oversight processes including providing feedback and coaching on the work performed. This role will be based in Managua, Nicaragua.

You Will:

Play an important role in providing assurance and advisory services and your responsibilities will include:

  • Execute Global Money Movement projects in line with the business development teams

  • Manage and mentor analysts and drive forward activities associated with onboarding, monitoring, oversight of our global money movement network.

  • Serve as a liaison between the business and Compliance for our global money movement network.

  • Evaluate adequacy and remediate as needed; policies, procedures, processes, systems, and internal controls.

  • Develop metrics of the overall program to evidence the health of the program including but not limited to; SLAs, quality assurance, volume etc.

  • Build collaborative and trusting relationships with business and cross-functional partners.

  • Proactively interact with business teams to capture information, resolve problems, and make recommendations for business and process improvements.

  • Advocate for and implement continuous improvement of internal control.

  • Work with a third party vendor on mystery shopping to ensure our global money movement network is meeting the promises to our customers.

  • Work with the compliance officers and teams to ensure regulatory obligations are considered at a global scale and build any requirements into a global process.

You Have:

  • 5+ years of experience with AML, CTF, KYC, sanctions and other regulatory requirements; preferably in a fintech, banking, or payments processor space.

  • 5+ years of experience either overseeing or directly contributing to compliance programs.

  • 3+ years managing dynamic teams

  • Experience assessing or auditing compliance programs for adherence to regulatory requirements and best practices.

  • Experience with payments products, services, and operations.

  • Substantive knowledge of applicable AML regulatory requirements and best practices.

  • Experience communicating directly with external partners.

  • Experience organizing and managing multiple high priority tasks on an ongoing basis.

  • English and Spanish language skills.

  • CAMS or AML certifications are a bonus.

Our Benefits

  • In Site Subsidized Meals

  • Transportation

  • Birthday Program

  • Employee Discount Catalog (Eyewear, Entertainment, Lodging, Food, Beauty, Shipping)

  • Payroll Deductions Benefits (Eyewear, Book Stores and Department Store Membership)

  • Premium Language Bonus

  • Annual Salary Review

  • Employee Stock Purchase Plan (ESPP)

  • Premium Language Bonus

  • Private Life Insurance

  • Remitly Wellness Program (Modern Health App, Lactation Room, Nutritionist, Phycologist, On site Clinic and Remitly Doctor)

  • Continuous Learning Tools & Certification programs

  • Loyalty Award

  • Reduced Working Hours per Week (from 48 to 40)

  • Two consecutive days off

  • Benefits established by law (13th Month, Vacations, Seniority, INSS, Paid leave for Marriage, Bereavement, Paternity, Maternity, Lactation, etc.)

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.