Job Description:

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. You can now join a winning, innovation-driven team that plays an important role in promoting financial inclusion and equal opportunities for all.

The team in Israel pushes forward and aims for the stars. We hire top talents and invest in promoting their career by providing opportunities, challenges, and a great work environment that places an important emphasis on work-life balance.

We are looking for a Community manager who speaks fluent Sinhala and is highly motivated to join our growing team. If you are a people person, enjoy assisting others, and looking for an opportunity to grow in an amazing company with a hybrid work environment, your place is with us!

As a Community manager you will take part and accompany the company acquisition and retention efforts, you will be the face of Remitly IL in the community and the voice of the customer in the company.

You’ll be engaging with customers, with these key goals:

• Growth in the online community, and growth in our number of active users.

• You’ll be the focal point for the community in the market - live and breath the needs of the community.

• You’ll understand the financial needs and behavior of the community.

• You’ll create and lead a Community Engagement Program, supported by marketing efforts – online (Facebook, WhatsApp, Instagram, etc) and offline (community events and meetings in the places of living across the country).

• You’ll be able to complete on-the-ground research through developing access to community members, influencers and leaders and build strong relationships with them.

• Handling high priority customer support questions.

Requirements:

• Sinhala native speaker.

• Strong ties with the Sri Lankan community in Israel

• Entrepreneurial drive, willingness to be the face of Remitly IL for the community and a spokesperson for Remitly IL - online and on field

• Experience with online social platforms (Facebook, WhatsApp, Instagram, etc.)

• Great communication skills and results driven.

• Israeli work permit

• Willingness to work on weekends

A bonus:

• Driving license

#Remitly-Israel

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.