Our Opportunity

As an expert researcher, the Staff UX Researcher will lead and align research activities across several teams, working with Product Managers, Designers/Researchers, Content, and Engineering colleagues to gain actionable insight and to inform their work.

You will ensure teams across the organization adopt and evolve customer discovery methods to generate clear and actionable insights. In aligning research activities to UX and organizational strategy and objectives, you will be expected to collaborate closely with colleagues across the software development disciplines: Engineering, Product Design, and Product Management.

You’ll Spend Your Time:

• Define and scale user-centered research practices in design and development cycles.
• Align research activities across teams to align with Snyk’s goals and to inform Product strategy.
• Supervise and develop the research practice and programs across the Product teams.
• Educate teams to take a user-centered, evidence-based approach.
• Ensure that research insights are communicated across Snyk.

What You’ll Need:

• Degrees in human factors, human-computer interaction, Psychology, Computer Science, or associated disciplines are welcome.
• 8+ years of experience in user research, with 2+ years at a senior level will give you the everyday skills necessary to succeed.
• Experience conducting a wide range of qualitative and quantitative research methods.
• Ability to lead and improve research practice across the organization.
• Experience embedding research in agile teams.
• Excellent communication skills in advocating for complex technical research and research findings across the organization.

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