The Black Tux is reinventing the formalwear rental industry so people can show up at their best on the days that matter most. The company designs and manufactures modern rental suits and tuxedos that actually fit—made of 100% wool, ordered online, and delivered for free. Using a combination of machine learning, tailor-trained fit specialists, and industry-leading customer service, The Black Tux guarantees a perfect fit every time. We started as e-commerce and we’ve taken our tuxes to the streets!

We’re looking for a Showroom Associate to join our growing team. The Showroom Associate plays an integral role in supporting the foundation for our showroom business. Being the face of The Black Tux, associates have an immediate and direct impact on the success of the business. Our showroom associates not only provide an exceptional fitting appointment for formalwear and wedding bands, they also assist customers through various stages of their event life cycle. From look conception to fruition; aiding in styling, event setup and checkout.

What You'll Do

Work with our first-class team to provide amazing customer service in our retail showroom
Provide customers with in depth fit consultations to ensure they look and feel their best
Demonstrate extraordinary product knowledge and determine the customer’s needs to be able to give expert style advice
Focus on communicating The Black Tux values and brand philosophy to new and returning customers
Contribute innovative ideas to reinvent the showroom experience for our customers
Demonstrate personal accountability to achieve your showroom goals

Who You Are

You're excited to work in a dynamic, high-growth startup environment
You're experienced with customers and motivated to help them through the rental process from start to finish
You love being organized and have an eye for the details
You place high value on being a self-starter with an entrepreneurial spirit
You'd describe yourself as positive, passionate about fashion, high energy, and eager to learn
You thrive in a fast-paced environment with the ability to multitask
You are tech-savvy and know your way around basic computer systems
Have a flexible schedule and able to work dependent on the business needs
Ability to walk briskly and be on your feet for many hours a day
Sense of urgency - fast paced environment
Experience using Apple products

Perks and Benefits

Free Friday Lunches
Free Snacks & Beverages
Paid Holidays: 9 company paid and closed showroom holidays (Thanksgiving, Christmas Eve, Christmas Day, NYE and Day for example). Our store takes appointments and doesn’t do Black Friday sale, thus no adjustment to hours on this day.
Paid parking and public transportation
Employee events
D&I at TBT. We care deeply about making our workplace an inclusive workplace. Participate in employee led groups.
Discount suit rentals

We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.

Notice to California Job Applicants disclosed here.

In compliance with the OSHA Emergency Temporary Standard, COVID-19 weekly testing without vaccination or vaccination is required for on-site employees as a condition of employment.

There has been a wave of recruitment scams happening across our industry so here are some things to keep an eye out for: during our interview process we will never ask candidates for money, send unsolicited job offers or employee contracts, ask for sensitive personal information, require any fees or access to any financial accounts, conduct text-only interviews, or hold interviews on social media platforms or online chats. We're including a link on job scams and how to avoid them from the Federal Trade Commission for anyone who would like to learn more.

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