About us

At Udemy, we’re on a mission to improve lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 57 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals. 

Talented people are everywhere, and the right opportunity can be hard to come by. That’s why we’re focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can improve lives by making learning more accessible for our learners, our instructors, and businesses around the world.

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and the US. Learn more on our company page.

About you

A Udemy Business Learning Architect supports pre- and post-sales efforts, conducting needs analysis, and creating a measurement strategy to support our customers’ ability to achieve their business goals. 

Udemy Business Learning Architects ensure customers achieve their desired business outcomes through thought partnership and deep customer and executive engagement. 

You will be responsible for ensuring our most strategic customers are achieving their organizational priorities through our partnership, while generating account growth opportunities and will collaborate with our sales and customer-facing teams to build thoughtful, strategic learning solutions for a learning technology company.  

About this role

You demonstrate thought leadership on leadership development, social learning, learning analytics and capability-building that drives business impact in post-sales. You have a passion for customer engagement and the ability to partner strategically to gain executive alignment on organizational learning and leadership initiatives. You partner with the Sales and Customer success teams to bring to life the business impact that Udemy is creating, by connecting qualitative and quantitative data for powerful stories of impact.

\nWhat you'll be doing: \n

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• Meeting with customers, in partnership with our Sales and Customer Success teams, to translate their business objectives into measurable business results through learning.
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• Assessing and deeply understanding the client’s business imperatives and leadership development needs and developing a proposed solution that inspires buyer confidence 
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• Creating and executing engagement plans (“Blueprints”) that illustrate compelling leadership development solutions and accelerate buying decisions
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• Initiating a measurement strategy that will generate compelling evidence for the success of your solution and strong return on the customer’s investment
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• Becoming a product expert, intimately knowing the features and differentiators of our technology and learning solutions
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• Working with data scientists and/or analytics team to identify and convey actionable insights that impact our client’s decision-making and business direction and collaborating with cross-functional teams (Sales, Content, Customer Success, Product, and Data) to drive implementation, renewals, and customer growth
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\nWhat you’ll have: \n

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• 5+ years of experience consulting in leadership development or designing virtual learning solutions
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• Proven skill in managing B2B projects: establishing priorities, organizing others from diverse teams, facilitating meetings, meeting deadlines
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• Customer orientation: skilled at establishing and maintaining organizational relationships with a diverse group of people, balancing that with internal colleague relationships 
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• Superior business acumen, can analyze data to derive actionable insights for business leaders and procure strategic business reviews with leaders
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• Flexibility, agility, demonstrated initiative and independence
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• Attention to detail, yet also a visionary – can connect the big picture to business results and intellectual curiosity; a massive fast learner
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We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy 

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

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• \n We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
  
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• \nLearning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
  
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• \nOur reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
  
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• \nWe’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Learn more about our certification here and find out what it's like to work at Udemy on our blog. \n
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Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the United States:

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• \nCore Benefits: Comprehensive medical, dental, vision, life/AD&D, and disability coverage\n
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• \nHSA/FSA/Commuter: Pre-tax savings/spending plans, including HSA employer contributions\n
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• \nTransgender Benefits: Expanded medical coverage for gender-affirming care\n
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• \nParental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement (plus up to six to ten weeks of paid disability leave for birthing parents) as well as a two-week “ease-back” program that enables parents to return part-time at full pay\n
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• \nWhole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, virtual family care, reproductive health, breastmilk shipping, and caregiving support\n
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• \nLearning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development\n
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• \nRetirement: Pre-tax and Roth 401(k) plan with an employer contribution\n
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• \nCharitable Giving: Corporate charitable match for eligible nonprofits and charities\n
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• \nVacation: Flexible vacation for salaried Udemates and fifteen days per year for hourly\n
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• \nHolidays: Twelve paid holidays throughout the year\n
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Would you like to learn more about Udemy? Here are a few resources:

How Udemy Started [video]

Investor Overview

Information regarding data privacy is available within the Udemy Careers Privacy Notice.