Principal Product Manager - Engagement Messaging & Notifications
Principal Product Manager - Engagement Messaging & Notifications
At Udemy, we’re on a mission to improve lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 59 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals.
Talented people are everywhere, and the right opportunity can be hard to come by. That’s why we’re focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can improve lives by making learning more accessible for our learners, our instructors, and businesses around the world.
Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in the office at the nearest hub.
Learn more about us on our company page.
You’re an analytical problem-solver ready to put your skills toward purposeful work that has a global impact. You want to lead the way in innovation, exploring the latest technologies and finding new solutions. You thrive in a collaborative environment and are eager to work with and learn alongside the best in Product, Design, and Engineering.
About this role
We are hiring a Principal Product Management to develop and execute a product strategy and roadmap for our messaging platform. This is an opportunity to work closely with the product, marketing, and engineering managers across all Udemy messaging channels to create experiences, platforms and methods to deliver best in class customer experiences that drive key business outcomes for Udemy.
As a Principal Product Manager, you will be responsible for defining our product strategy across a portfolio of messaging channels, such as onsite notifications, email, mobile push, and web push. Our ideal candidate will have already led teams to build successful Enterprise SaaS products – both mobile and web - in agile software development environments. You will guide new product development through all stages of the product life cycle, from identification of customer needs and product definition through development, launch, and sustainment. This is a highly cross-functional role and will work closely with engineering, marketing, sales, customer success, professional services, and business operations teams.
What you'll be doing:
- Define the messaging and notifications product strategy and roadmap for internal as well as 3rd party integrations.
- Facilitate decision-making across cross-functional teams to deliver products that drive aggressive customer and business growth.
- Execute efforts across products/teams from ideation through launch, and continuing through ongoing maintenance and support.
- Manage remote engineering in Turkey and cross-functional teams in various time zones (mostly Pacific but also timezones in the US, Ireland, and India)
- Deliver insightful product recommendations to business leaders and the executive team in a persuasive and thoughtful manner.
- Implement best-in-class product management processes to increase team velocity, quality, and accountability.
- Monitor market conditions and the competitive landscape in the rapidly changing retail and logistics spaces, and identify key issues impacting our product pipeline.
What you’ll have
- 7+ years product management experience delivering enterprise SaaS Product led Growth products.
- Substantial experience working in B2B marketing products - emails, mobile push, SMS, web push, etc.
- Shipped creative and highly successful self-serve products in B2B or consumer tech.
- Leadership - proven ability to set a vision, excite and lead a cross-functional engineering team.
- Ability to articulate a vision and strategy in a way that inspires and motivates team and focuses their energy on achieving business goals
- Skilled in providing analysis and estimation of the strategic and financial value of new products and features
We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
Life at Udemy
We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Learn more about our certification here and find out what it's like to work at Udemy on our blog.
Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.
Our Benefits Start With U
Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the United States:
Core Benefits: Comprehensive medical, dental, vision, life/AD&D, and disability coverage
HSA/FSA/Commuter: Pre-tax savings/spending plans, including HSA employer contributions
Transgender Benefits: Expanded medical coverage for gender-affirming care
Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement (plus up to six to ten weeks of paid disability leave for birthing parents) as well as a two-week “ease-back” program that enables parents to return part-time at full pay
Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support
Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development
Retirement: Pre-tax and Roth 401(k) plan with an employer contribution
Charitable Giving: Corporate charitable match for eligible nonprofits and charities
Vacation: Flexible vacation for salaried Udemates and fifteen days per year for hourly
Holidays: Twelve paid holidays throughout the year
Would you like to learn more about Udemy? Here are a few resources:
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