Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

Reporting to the Accounts Receivable Manager, the Senior Collections Specialist will focus on supporting and reconciling Vuori’s wholesale accounts with major retail companies. The ideal candidate is detail-oriented, organized, and skilled in researching, resolving, and tracking chargebacks and discrepancies. Excellent communication skills are required.

What you'll get to do:

Account Collection:

• Proactively pursue the collection of outstanding debts from North American and international wholesale clients through professional communication methods.
• Maintain detailed records of all collection activities, including promises to pay, disputes, and other relevant communications.

Account Reconciliation:

• Regularly reconcile large customer accounts, ensuring accurate reflection of credits, payments, and invoices across multiple systems (internal and customer).
• Collaborate closely with the sales department to ensure accurate invoicing and prompt resolution of disputes.

Chargeback and Discrepancy Management:

• Investigate, resolve and track chargebacks and discrepancies resolutions.

Stakeholder Communication:

• Build and maintain strong, positive relationships with both internal and external stakeholders.
• Collaborate with the internal sales team to ensure clear communication regarding customer accounts, especially in complex or sensitive situations.

Month-End Close Assistance:

• Collaborate with the accounting team to ensure accurate and timely month-end close processes.
• Respond to and fulfill ad hoc requests from across the business promptly and efficiently.

Qualifications

Who you are:

• Bachelor’s degree in Finance, Accounting, or equivalent work experience.
• 3+ years of experience in accounts receivable, with a strong emphasis on collection, reconciliation, and managing large portfolios.
• Experience in the retail industry, specifically with large retail wholesale accounts. Experience in apparel industry preferred.
• Proficient in Excel, including v-lookups.
• Exceptional attention to detail and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to thrive in a fast-paced environment.
• Experience with Microsoft D365 is a plus.

Additional Information

Our investment in you:

At Vuori, we’re proud to offer the following to our employees:

• Health Insurance
• Savings and Retirement Plan
• Employee Assistance Program
• Generous Vuori Discount & Industry Perks
• Paid Time Off
• Wellness & Fitness benefits

The hourly range for this role is $29.00/hr - $31.00/hr.

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.