Trust and Safety Architect



United States · Remote
Posted on Tuesday, May 14, 2024

About the Team:

We’re people that are passionate about making the internet a safer and more trusted place for all. We love the trust and safety space and want to teach companies how they can protect themselves, their users and create frictionless experiences for legitimate consumers. As a Trust and Safety Architect, you are heavily experienced in multiple types of online abuse and trust and safety issues. You’ve helped build teams, tools, policies and procedures at companies that have had to work through these threats at a global level.

What you’ll do:

  • Be on top of the rapidly evolving landscape of online fraud and trust and safety

  • Work with prospects, partners and customers around developing industry best practices and strategies

  • Be the voice of Sift at conferences, on panels, and with media

  • Educate internal teams on all things risk and trust and safety related

  • Help develop engaging industry focused content

  • Deeply understand our customers, and do what it takes to help them grow with a fraud and trust and safety mindset

  • Work closely with Sales, Marketing and Product teams by infusing the customer voice into all the things that we do

  • Nurture a trust and safety focused community

What would make you a strong fit:

  • 7+ years experience working as an individual contributor and/or manager in the industry at companies with a global footprint

  • Well versed in multiple abuse types (eg financial fraud, chargebacks, ATO, spam, content moderation, fake accounts, compliance, bot attacks etc)

  • Strong communication skills, including public speaking

  • Ability to travel globally approximately 20% of the time

  • Excellent cross-functional interpersonal skills

  • Ability to connect with and teach various business personas

  • Self starter with ability to deal with ambiguity

  • Strong data querying and analytical skills a plus

  • BS or BA degree

  • CFE, CPFPP or ACFE credential; nice to have, not required

Benefits and Perks:

  • Competitive total compensation package

  • 401k plan

  • Medical, dental and vision coverage

  • Wellness reimbursement

  • Education reimbursement

  • Flexible time off

A little about us:

Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, and a commitment to long-term customer success empower more than 700 customers to grow fearlessly. Brands including DoorDash, Yelp, and Poshmark rely on Sift to unlock growth and deliver seamless consumer experiences. Visit us at sift.com and follow us on LinkedIn.

Let’s Build It Together

At Sift, we are intentionally building a diverse, equitable, and inclusive workplace. We believe that diversity drives innovation, equity is a fundamental right, and inclusion is a basic human need. We envision a place where all Sifties feel secure sharing their authentic selves and diverse experiences with their teams, their customers, and their community – ultimately using this empowerment and authenticity to build trust and create a safer Internet.

This document provides transparency around the way in which Sift handles personal data of job applicants: https://sift.com/recruitment-privacy