As a Mixer at THISBOWL, you’ll be an ambassador of our core values. You’ll be responsible for providing personalized customer experiences, walking our guests through the menu and making wholesome bowls from scratch. The make-line moves fast and it moves together, meaning you’ll rotate across stations, communicate constantly and back up your teammates without being asked.

Skills and experience

You’ll have:

• A background working in food, restaurants and/or customer experience (desirable, but not essential)
• Excellent communication skills
• A team player mindset and a positive can-do attitude
• Confidence working in a fast-paced environment
• Experience as a quick and adaptable learner
• Accountability in upholding high standards
• Genuine passion for hospitality and food (be a ‘foodie at heart’)
• Availability to work nights, weekends and holidays (with a variable schedule as per business needs)
• Comfort with restaurant point-of-sale (POS) systems (Square experience is a plus)
• A NYC Food Protection Certificate (desirable but not essential)
• Eligibility to work in the U.S.

Together with your fellow Mixers, Service Captains, and your Restaurant Manager you’ll create delicious bowls and deliver an exceptional customer experience. You’ll be expected to:

• Make wholesome bowls from scratch
• Deliver superior customer service, to every customer, every time
• Operate a point-of-sale (POS) register to complete customer transactions
• Cross-train across every station in the make-line and move between stations—including the cooking of our hot proteins
• Live out THISBOWL’s people and culture standards by contributing to an excellent work culture.

What you can expect when you’re part of the THISBOWL Fam:

THISBOWL was founded in Bondi Beach, Australia in 2016 by three mates who were looking for better fast food options in the community around them.

We believe food is more than fuel – food is craft, connection, and culture. We make bowls inspired by Asian flavors, prioritizing ingredients with known provenance and age-old methods over industrial fast food shortcuts.

Think you belong here? Join us on our mission to change fast food and change the culture.

Here’s what you can expect during our recruitment process:

1. Initial pre-screen call with our Recruitment team (10-15 min)
2. In-store interview with one of our restaurant leaders – this is your chance to show us your attention to detail, customer service, can-do attitude, and good hygiene practices (30 min)
3. If you nail your in-store interview, the job offer and onboarding process follows and you’re on the team!

THISBOWL USA LLC provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind on the basis of race, color, religion or creed, age, sex (including pregnancy, childbirth, and related conditions), national origin or ancestry, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital or partnership status, caregiver status, status as a victim of domestic violence or sexual offenses, arrest or conviction record (consistent with the NYC Fair Chance Act), credit history, citizenship or immigration status, or any other characteristic protected by federal, state, or local law, including the New York State Human Rights Law and the New York City Human Rights Law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

REASONABLE ACCOMMODATIONS

THISBOWL provides reasonable accommodations to qualified individuals with disabilities, as well as accommodations related to pregnancy, childbirth, lactation, religious observance, and status as a victim of domestic violence, in accordance with applicable law. To request an accommodation in the application process or in performing the essential functions of this role, please contact the People and Culture team.

PHYSICAL DEMANDS & WORK ENVIRONMENT
THISBOWL is committed to providing reasonable accommodations to qualified individuals with disabilities so they can perform the essential functions of the role.

Team members in this position may be required to:

• Maintain a professional appearance and presentation consistent with THISBOWL standards

• Adapt to changing priorities and move between workstations, tasks, and service areas as needed

• Safely operate restaurant equipment and tools required for the role

• Remain calm, professional, and effective in a fast-paced environment

• Lift, carry, push, pull, and move products, supplies, and equipment weighing up to 50 lbs (23 kg)

• Stand, walk, bend, reach, and move throughout the restaurant for extended periods, including using stairs where applicable

• Work in environments with varying temperatures, including refrigerated storage areas and near hot cooking equipment

• Be exposed to common food allergens, including but not limited to sesame, soy, dairy, tree nuts, peanuts, shellfish, and gluten

• Work a flexible schedule, including mornings, evenings, weekends, and holidays, based on business needs.

This role is performed in a restaurant environment and may involve exposure to moderate noise levels, wet floors and other conditions commonly associated with food preparation and guest service operations.