As an Area Manager, you’ll be responsible for growing the THISBOWL brand across your remit. You’ll lead Restaurant Managers to achieve their targets and support their teams to thrive.

Skills and experience

You’ll have:

• A passion for food and restaurant operations
• The desire to create a consistently excellent, on-brand customer experience across multiple locations
• Pragmatic leadership skills with the motivation needed to grow with us
• Exceptional influencing, negotiation, and conflict resolution expertise
• The ability to lead, motivate, and build efficient teams in a fast-paced environment
• Characteristics reflective of THISBOWL’s ethos: self-motivated, positivity, service-oriented, flexible, and ethical with a high degree of integrity.

Reporting to your Operations Manager, you will oversee the day-to-day operations of your area of restaurants, working with restaurant team members (who we call ‘Mixers’), Restaurant Supervisors, Restaurant Managers, Operations Managers, and Head Office in planning, directing, and coordinating restaurant operations to deliver an exceptional customer experience while managing financial performance. You’ll be expected to:

• Role model and reinforce THISBOWL’s people and culture standards
• Coach and develop Restaurant Managers in their career development
• Ensure your restaurants are set up and ready to deliver excellent services
• Ensure the restaurants within your remit order the right amount of food/dry stock to be delivered to the customer as fresh as possible, with no wastage
• Be active in strategic planning and restaurant operations
• Support the expansion of new restaurants within your remit.

What you can expect when you’re part of the THISBOWL Fam:

THISBOWL is one of Australia’s fastest-growing food brands, offering fresh, made-to-order bowls with an Asian twist. Founded in 2016 in Bondi, we have expanded to over 60 locations across the east coast of Australia (Sydney, Melbourne, Brisbane, the Gold Coast, and the Sunshine Coast). In 2024, we began our global expansion with the opening of our first restaurant in New York City (trading as THISBOWL). Our founding mission – to change the culture of fast food – continues to drive our team of quality-obsessed foodies as we grow.

So why join us? Well, we’re not your average ‘fast food’ brand—we’re all about doing things differently. If you love great food, leading with heart, and growing in a team that backs your growth, you’ll fit right in. We’re here to help you thrive, not just work.

Here’s what you can expect during our recruitment process:

1. Initial pre-screen call with our Recruitment team (20 min)
2. 2nd round interview with one of our Operations Managers – diving deeper into your experience and the scope of the role (45 min)
3. In-store trial with one of our Operations Managers – getting on the mix with one of our teams (2 hours)
4. Final interview – wrap up of your trial and the role (1 hour)
5. Reference checks and move to offer.