As an Event Lead at the Australian Open, you’ll play a key role in bringing one of THISBOWL’s biggest events of the year to life. Think everything that goes into running a restaurant, just on a much bigger scale. Bigger teams, higher volume, faster pace, and plenty of moving parts.

Working alongside our Event Managers, you’ll take ownership of a key area of the event, support our team to deliver an incredible experience, and help keep operations running smoothly from the first service to the last.

We’re recruiting three Event Leads, each taking ownership of a different area of the event: Admin and Rostering, Food Safety, and People Experience. Whether your strengths lie in keeping operations organised, maintaining high standards or creating an incredible team experience, there’s an opportunity to make your mark.

Skills and experience

You’ll have:

• A passion for food, people and delivering great experiences
• Experience leading, motivating and supporting teams in a fast-paced environment
• Strong organisational skills and the ability to juggle competing priorities
• A proactive, can-do attitude and the confidence to take ownership of your area
• The ability to stay calm, adaptable and solutions-focused under pressure
• Strong communication skills and a collaborative approach to leadership
• Characteristics reflective of THISBOWL’s ethos: self-motivated, positive, service-oriented, flexible and ethical, with a high degree of integrity

Reporting to our Event Managers, you’ll take ownership of a key area of THISBOWL’s Australian Open operations. You’ll work closely with the wider event leadership team to keep things running smoothly, support our crew and deliver an exceptional experience for both our customers and team. With bigger teams, higher volumes and a faster pace, you’ll be expected to:

• Role model and reinforce THISBOWL’s people and culture standards
• Take ownership of your designated area, ensuring smooth and efficient operations throughout the event
• Lead, support and motivate team members in a fast-paced, high-pressure environment
• Work collaboratively with Event Managers and fellow Event Leads to deliver a successful event
• Maintain high standards across food quality, food safety, customer service and team experience
• Identify challenges, take initiative and find solutions to keep operations running smoothly
• Create a positive, supportive team environment where everyone feels valued and set up for success
• Adapt quickly to changing priorities while maintaining THISBOWL’s operational standards

What you can expect when you’re part of the THISBOWL Fam:

THISBOWL is one of Australia’s fastest-growing food brands, offering fresh, made-to-order salads with an Asian twist. Founded in 2016 in Bondi, we have expanded to over 50 locations across the east coast of Australia (Sydney, Melbourne, Brisbane, the Gold Coast, and the Sunshine Coast). In 2024, we began our global expansion with the opening of our first restaurant in New York City (trading as THISBOWL). Our founding mission – to change the culture of fast food – continues to drive our team of quality-obsessed foodies as we grow.

So why join us? Well, we’re not your average ‘fast food’ brand—we’re all about doing things differently. If you love great food, leading with heart, and growing in a team that backs your growth, you’ll fit right in. We’re here to help you thrive, not just work.

Here’s what you can expect during our recruitment process:

1. Apply: Submit your application for the Event Lead opportunity.
2. Questionnaire: Complete a short questionnaire with written responses so we can learn more about your experience, strengths and interest in the role.
3. Offer: Successful applicants will receive an offer to join our AO27 leadership team.